NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gomess
Jun 28, 2020Follower
Nighthawk M5 MR5100!!
Hey guys, I just got my Nighthawk M5 MR5100 and I'm facing some problems:
The device been overheating a lot.
Can't charge it to full and it shows on the battery the overheat icon.
Sometimes it reboots.
I am using it on my PC through ethernet and on my phone through wifi 5Ghz.
I tried to plug it in to the wall and remove the battery but same thing happened.
Any advice or help is well appreciated. Thank you :).
1 Reply
- Blanca_ONETGEAR Employee Retired
Hi gomess
Welcome to NETGEAR Community!
Please provide the device SKU (MR5100-xxxxx) and firmware version.
This link may help you out:
What do I do if my Netgear Mobile Hotspot/Router is not charging its battery to 100 percent?
Regards,
Blanca
Community Team