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Forum Discussion
Chaotiqq
Jan 09, 2022Aspirant
Nighthawk M5 (MR5200) - Phones get disconnected non-stop
Hi, Any (Andoird) Phone connected to the WiFi is beeing disconnected non-stop. Reconnects and Disconnects again. Yes, I did try a Factory Reset. Yes, I have the latest firmware (at least, it ...
JohnPeng
Jan 11, 2022NETGEAR Expert
Can you try connect to 2.4GHz WiFi and see whether the same issue happens? What is your Android phones brand and model?
Thanks
- ChaotiqqJan 12, 2022Aspirant
Google Pixel 4,5 and 6. OnePlus 9. Samsung S22.
- JohnPengJan 13, 2022NETGEAR Expert
Chaotiqq wrote:
Google Pixel 4,5 and 6. OnePlus 9. Samsung S22.
Can you specify how you noticed that your phones got disconencted from WiFi? To further checking on this issue, we can set LCD to always on, when you see the phones got disconnected, please check WiFi status displayed on the LCD and see whether it is in standby mode with a red cross on the icon.
- ChaotiqqJan 14, 2022Aspirant
I repeat again, the wifi is NOT IN STAND-BY MODE. There are active connections.
How I realize to disconnects? Well I open my phone, I open WiFi and I can see it is disconnceted. Then It connects automaticly and after a few seconds it is disconncted again. Over and over again. All Phones, same stuff.