NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TmacTradingLtd
Apr 16, 2023Apprentice
Nighthawk M5 (MR5200) Uplink speed starts Fast then drops to 2Mbps
I am getting frustrated now, because I have now taken out an EE contract to use since I have 5G in my area with them and not with three... I have noticed that yes the device starts fine 60-108Mbps...
JohnPeng
Apr 17, 2023NETGEAR Expert
Could you please set the device to LTE ALL in Band Region to see whether the UL drop issue goes away?
Thanks
John
TmacTradingLtd
Apr 17, 2023Apprentice
Thanks.
I have just tried this now and same thing is happening on LTE All bands.
- JohnPengApr 17, 2023NETGEAR Expert
Thanks for the quick test. We released a new update for the device recently. Could you please try upgrade to it and test again.
After you upgrade, please do a factory reset and see whether the issue still happens.
If this is still reproducible, we need to capture some logs to further checking.
Thanks
John
- TmacTradingLtdApr 17, 2023Apprentice
I am on the latest firmware.
I have another question in regards to Port Forwarding. I have port 4445 forwarded to my raspberry pi. I can't however remote in via my public IP... so what's the point of port forwarding if remote connections can't get in through the public IP, Cant even access the router's page remotely?
I'm a bit hesitant to factory reset, as the web UI and Mobile app don't like my passwords and putting in the passwords on the device is really a pain- JohnPengApr 17, 2023NETGEAR Expert
Yes. Now you are on the latest. But the FW on your log showed the previous FW version.
As for remote access to the network behind the device, usually carrier prevents such access due to security reason. I know some of the NA carriers provide a special VPN service to business customers with fixed IP and remote access with extra costs.
Thanks
John