Nighthawk m5 slow download / fast upload

Question

Hi Nighthawk M5 / AX800 model MR5200 here. Using T-Mobile 5G network.

I joined two devices to wifi network - an iphone 13 pro and a Windows 10 laptop

The iphone gets speeds of 100mbps + download / 20mbps up

The laptop is getting almost nothing at 0.45 mbps but gets 18mbps up?

Ive tried almost everything including

switching band

disconnecting the iphone

resetting the nighthawk

updating the laptop using another network

plugging in a ethernet cable directly

Does anyone have any advice? I suspect it must be a problem with the laptop side?

FURRYe38 · Answer

Netgear has set up a community forum specifically for the Mobile Router products. Most of the people who watch that forum are more likely to have experience with Mobile (L and M series) routers. Might be more likely to find someone who has a solution if the question is posted there:https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard
Please use this link to the main forum product list to review and choose where to make your posts.&nbsp;https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you

FURRYe38 · Answer

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Nighthawk-M5-slow-download-fast-upload-on-laptop-ok-on-mobile/m-p/2196243

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Nighthawk m5 slow download / fast upload

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