NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dambriz8's avatar
dambriz8
Follower
Jul 13, 2023

Nighthawk M6 MR6150 internet issues

I just purchased this M6 Mobile Hotspot and it worked just fine the first couple days. Now it wont connect to the internet and if it does the speeds are very slow. Both Wi-Fi and ethernet give me slo...
ArodiDalpz's avatar
ArodiDalpz
Aspirant
Jul 14, 2023

Hi dambriz8

 

A couple of questions:

1. Have you tried simply restarting the device?

2. Do you know if there are any speed caps on your T-Mobile data plan after you exceed monthly limit?

3. Do you have another 5G device(smartphone/tablet) that you can use to compare the speeds?

 

Can you please DM myself or JohnPeng with a log captured from your device when the problem is occurring?  See the steps below:

 

NOTE: Please do not upload your log to this thread.

 

  1. Connect to M6 via WiFi, Ethernet, or USB
  2. Log into WebUI as admin. (http://192.168.1.1 to access WebUI.  Default admin password is printed on the label underneath the battery)
  3. Open a separate tab and browse to http://192.168.1.1/model.json (Make sure the Web UI tab is still open and logged in as administrator before this step).
  4. Copy the contents of the browser window and paste into a text editor like notepad.
  5. Save it.