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Forum Discussion
Kringle
Jul 03, 2022Tutor
Nighthawk M6 Pro - Drops Internet After 1-2 hours
I just setup a new M6 Pro on AT&T with 5G. I have full bars and very fast service so it’s not signal or carrier issues. I’ve done line refreshes and run AT&T’s tests and all come back saying everyth...
JohnPeng
May 28, 2023NETGEAR Expert
Hi All,
If you have a M6 and experiencing data disconnection issues. Please reach out to me by email at jopeng@netgear.com.
Please provide the model.json file and also mention your community ID in the email.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
I will help you to upgrade your devices to the latest to resolve the connectivity stability issues. Some AT&T devices stuck on the old releases. I can help to resolve the issue.
Thanks
John
igorjrr
May 28, 2023Apprentice
This "latest" also means they take full control of the device and don't allow you to change some settings, funny. A lot of people are actually going to previous version.
Very poor service.
Very poor service.