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Forum Discussion
Nighthawk M6 Pro - Drops Internet After 1-2 hours
I just setup a new M6 Pro on AT&T with 5G. I have full bars and very fast service so it’s not signal or carrier issues. I’ve done line refreshes and run AT&T’s tests and all come back saying everyth...
Hi John,
I'm having the same issue with MR6450 - intermittent disconnects after 2-3 hours or more sometimes. It happens with or whiteout battery. I’am using original power supply and cable.
Hardware : 1.0
Build Date : 2023/02/04
Package Name : MR6450-100EUS_NTGX65_12.01.05.00_Generic_01.07
Firmware : NTGX65_12.01.05.00
Modem Firmware : MPSS.DE.2.0-00989-OLYMPIC_GENALL_PACK-1.21566.3.24337.3
Web App Version : MR6500-GENERIC_05.00.71.01
Is there en new firmware or what can I do to solve this issue ? I’am currently in Spain using a MASMOVIL SIM Card. I will return to Switzerland in 5 days - there I will use a Sunrise SIM Card.
Thank you in advance for your help.
Daniel
danyc2 wrote:
Hi John,
I'm having the same issue with MR6450 - intermittent disconnects after 2-3 hours or more sometimes. It happens with or whiteout battery. I’am using original power supply and cable.
Hardware : 1.0
Build Date : 2023/02/04
Package Name : MR6450-100EUS_NTGX65_12.01.05.00_Generic_01.07
Firmware : NTGX65_12.01.05.00
Modem Firmware : MPSS.DE.2.0-00989-OLYMPIC_GENALL_PACK-1.21566.3.24337.3
Web App Version : MR6500-GENERIC_05.00.71.01
Is there en new firmware or what can I do to solve this issue ? I’am currently in Spain using a MASMOVIL SIM Card. I will return to Switzerland in 5 days - there I will use a Sunrise SIM Card.
Thank you in advance for your help.
Daniel
Please send me the model.json file with your community ID. I will follow up with you by email.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks
John