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Forum Discussion
Nighthawk M6 Pro April 14th 2024 Firmware Update
Last night I updated the firmware on my Nighthawk M6 Pro to a new version with a release date of April 14th 2024. Does anyone know what is in this release? Are there release notes anywhere for it?
DO NOT UPDATE!! THIS FIRMWARE RUINED MY MR6550.
Seriously, it will prefer 4g band even when in range of 5g so your internet speeds will be super slow and service will even cut out. My latency fluctuates between 500ms and 5000ms.
Same experience as rogerr2 .
Unfortunately the update was automatic.
Immediately after this firmware version NTGX65_12.01.54.00, my internet hangs after some time using it. I can see that clearly during games, where it disconnects. It comes back after a long pause, but there is an issue.
This was NOT happening with previous firmwares.
There is a problem with this firmware version NTGX65_12.01.54.00.
Blanca_O please notify the developers / product manager JohnPeng .
I have no doubts it is a problem introduced by this firmware, and I'd like to downgrade and disable automatic updates. The previous firmware was working very well and in my case there was no need for updates.
Please assist in reverting the firmware to NTGX65_12.01.47.00.
We also had 3 different M6 Pro's (MR6550) and each of them seemingly took the update and installed automatically without our knowledge. We've seen a lapse in connectivity, high latency and a much higher usage over the past few weeks without any change in hardware. Ive been told so far there's no way to roll back the firmware and what i'm afraid of is if the rollback is possible, but the update is automatic, will the firmware automatically update itself again? Mae from netgear is escalating this to the engineering department but I get the feeling I wont get the answers i need.
For those of you who have taken the FW update, can you confirm whether this .54 FW (NTGX65_12.01.54.00) fixes the issue where you cannot change the router's IP address if you put it in IP Passthrough mode (i.e., in IP Passthrough mode, router IP address automatically becomes 192.168.3.1, and cannot be changed and any prior change is nullified as IP address on IP Passthrough reboot becomes 192.168.3.1)?
Also, for those looking to downgrade MR6550 FW to .47 (and to block automatic FW updates), Google is your friend.
KLLC wrote:
For those of you who have taken the FW update, can you confirm whether this .54 FW (NTGX65_12.01.54.00) fixes the issue where you cannot change the router's IP address if you put it in IP Passthrough mode (i.e., in IP Passthrough mode, router IP address automatically becomes 192.168.3.1, and cannot be changed and any prior change is nullified as IP address on IP Passthrough reboot becomes 192.168.3.1)?
Also, for those looking to downgrade MR6550 FW to .47 (and to block automatic FW updates), Google is your friend.I am working on your support case for the IP passthrough issue. I still don't understand why 192.168.3.1 could cause any connectivity issue. The device will get the network assigned IP address when IP passthrough is enabled, then the local DHCP server will not working anymore. Setting to 192.168.3.1 or any other IP address will not impact the data connection.
If you want to visit the admin portal, please check whether you can modify your local network IP address settings to work around the issue?
Thanks
NickTech360ny wrote:
We also had 3 different M6 Pro's (MR6550) and each of them seemingly took the update and installed automatically without our knowledge. We've seen a lapse in connectivity, high latency and a much higher usage over the past few weeks without any change in hardware. Ive been told so far there's no way to roll back the firmware and what i'm afraid of is if the rollback is possible, but the update is automatic, will the firmware automatically update itself again? Mae from netgear is escalating this to the engineering department but I get the feeling I wont get the answers i need.
I am checking your support case and will get back to you soon.
Thanks
I have the same problem! Hi, my name is Vincent. Suddenly, at the beginning of 2025, I noticed that my M6 Pro router no longer generates the 5GHz band when set to Dual Band (2.4GHz and 5GHz/6GHz). I tried resetting it several times, changing the SSID name, or changing the various WPA passwords, but it only generates 2.4GHz! If I select only the single 5GHz band, however, it generates it. The problem is that it no longer works in Dual Band! Is it possible to revert to the previous System Software Update NTGX65_12.01.47.00?!? I wait a gentle replay! Thanks