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Nighthawk M6 Pro MR6400 won't connect to native Dish network
Nighthawk M6 Pro MR6400 Firmware - NTGx65_10.01.41.02 For the first five days of use, the hotspot connected to the native Dish/Genesis network. It then switched to roaming and has not been able to ...
ALM_ wrote:
aiotechnv Thanks for the reply. Masking the network isn't an issue. I included that info just to try to fully describe the situation.
Not being able to connect to the native Dish network when available is the problem.
Shout out to JohnPeng for the help in confirming it is/was not a hardware problem and for reaching out to Dish on my behalf.
Oddly, a few days ago, my other modem (that was connected natively to Dish for months) lost it's data connection when connected to Dish but insists on still connecting to the native network. I have to force it onto other networks.
I can confirm that the issue is not device related. Since the issue follows with SIM card, we had provided the related information to Dish and they are checking on their network side. I can contact Dish to see whether we can receive some updates on this issue.
Thanks
ALM_ wrote:
Nighthawk M6 Pro MR6400
Firmware - NTGx65_10.01.41.02
For the first five days of use, the hotspot connected to the native Dish/Genesis network. It then switched to roaming and has not been able to connect to the native Dish network in over three weeks. All trouble shooting (including a replacement sim) has failed.
Any help/ideas/suggestions would be much appreciated.
Note: I have another identical set up that does connect natively to Dish.
For Dish MR6400, we are going to release a maintenance release later this month. The issue should be resolved in the release.
The roaming to AT&T network is treated as Home by Dish, so you don't need to worry about roaming display.
In the coming MR release. you will not see roaming when the device connects to AT&T network.
Thanks
John