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Solved
Nighthawk M6 Pro MR6400 won't connect to native Dish network
Nighthawk M6 Pro MR6400 Firmware - NTGx65_10.01.41.02 For the first five days of use, the hotspot connected to the native Dish/Genesis network. It then switched to roaming and has not been able to ...
ALM_ wrote:
aiotechnv Thanks for the reply. Masking the network isn't an issue. I included that info just to try to fully describe the situation.
Not being able to connect to the native Dish network when available is the problem.
Shout out to JohnPeng for the help in confirming it is/was not a hardware problem and for reaching out to Dish on my behalf.
Oddly, a few days ago, my other modem (that was connected natively to Dish for months) lost it's data connection when connected to Dish but insists on still connecting to the native network. I have to force it onto other networks.
I can confirm that the issue is not device related. Since the issue follows with SIM card, we had provided the related information to Dish and they are checking on their network side. I can contact Dish to see whether we can receive some updates on this issue.
Thanks
Yes - I have replaced the SIM and the problem persists.
The fact that there were no issues for the first five days has me confused as to what the problem may be.
I'll keep working with Dish to try to resolve this.
Thank you John,
Aaron
The issue in which you see "DISH" as the carrier, even when connected to AT&T or T-Mobile, is related to the way DISH has configured their network to appear to all devices. When swapping the SIM card into my unlocked Galaxy S22 Ultra, it shows that DISH Wireless under network name, even when roaming on AT&T or T-Mobile. DISH does this so that roaming is transparent to the user. Many other carriers do this as well. As an example, when I had AT&T, if I was in an area that was covered by a rural roaming partner, it would still show that I was connected to AT&T even if I were connected to the rural carrier in the area I was visiting (Commnet Wireless). Correcting this would require DISH to reconfigure their carrier profile not to mask roaming providers with the DISH network name.
aiotechnv Thanks for the reply. Masking the network isn't an issue. I included that info just to try to fully describe the situation.
Not being able to connect to the native Dish network when available is the problem.
Shout out to JohnPeng for the help in confirming it is/was not a hardware problem and for reaching out to Dish on my behalf.
Oddly, a few days ago, my other modem (that was connected natively to Dish for months) lost it's data connection when connected to Dish but insists on still connecting to the native network. I have to force it onto other networks.
ALM_ wrote:
aiotechnv Thanks for the reply. Masking the network isn't an issue. I included that info just to try to fully describe the situation.
Not being able to connect to the native Dish network when available is the problem.
Shout out to JohnPeng for the help in confirming it is/was not a hardware problem and for reaching out to Dish on my behalf.
Oddly, a few days ago, my other modem (that was connected natively to Dish for months) lost it's data connection when connected to Dish but insists on still connecting to the native network. I have to force it onto other networks.
I can confirm that the issue is not device related. Since the issue follows with SIM card, we had provided the related information to Dish and they are checking on their network side. I can contact Dish to see whether we can receive some updates on this issue.
Thanks