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Forum Discussion
Nighthawk M6 Pro MR6500 - Using Internationally (Telia/Chilimobil) Won't Connect to Internet
I have a new MR6500 purchased domestically in the States, factory unlocked per my eBay seller. I travel quite a bit abroad and have a norwegian Data Sim with Chilimobil (using Telia's networks) and w...
kbee wrote:
I have a new MR6500 purchased domestically in the States, factory unlocked per my eBay seller.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Mobile Routers, Hotspots & Modems
Those things are very different from the standard Netgear routers covered in this section.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
While I appreciate the tips, I wouldn't have posted a question this specific if I could find it in the the generic manuals for the device. This provided no solution to me.
Thank you for moving the thread to a more relevant forum - appreciate it!
Any tips/advice from the rest of the community?
The only two MR6500 versions I'm aware come with dedicated band plans for ATT and Telstra Australia. there are in no aspect universal world-wide models. Matching tech and band would be pure luck on a global use base:
Technology / Bands
• LTE CAT 20
• 5G Sub-6: n2, n5, n12, n14, n29, n30, n66, n77
• 5G mmWave: n260
• LTE: B1, B2, B3, B4, B5, B7, B12, B14, B29, B30, B46, B48, B66• Carrier Aggregation
- Up to 5x Carrier Aggregation on LTE (CA)
- Up to 9x Carrier Aggregation on 5GNR (NRDC)
- Up to 12x Carrier Aggregation on L TE+5GNR (ENDC)
- Up to 2X Up-link Carrier Aggregation on LTE and 5NGR
• Increase network performance and reduce interference with 802.11axe (WiFi 6E), 2x2 MIMO and 2.4/5/6GHz dual band***
• Latest 5G technology:
- 5GNR Sub-6 and mmWave
- 5GNR Sub 6GHz (N)SA
• Secure mobile Internet to deliver incredible download speeds; 5G-enabled with LTE fallback
• Supports LTE CAT 20, LTE Advanced Pro, 4x4 MIMO, 256-QAMTechnology / Bands
• LTE CAT 20
• 5G Sub-6: n5/n7/n28/n78
• 5G mmWave: n258
• LTE: B1,B3,B7,B28
• 3G: B1,B5Carrier Aggregation
- Up to 5x Carrier Aggregation on LTE (CA)
- Up to 9x Carrier Aggregation on 5GNR (NRDC)
- Up to 12x Carrier Aggregation on L TE+5GNR (ENDC)
- Up to 2X Up-link Carrier Aggregation on LTE and 5NGR
• Increase network performance and reduce interference with 802.11axe (WiFi 6E), 2x2 MIMO and 2.4/5/6GHz dual band***
• Latest 5G technology:
- 5GNR Sub-6 and mmWave
- 5GNR Sub 6GHz (N)SA
• Secure mobile Internet to deliver incredible download speeds; 5G-enabled with LTE fallback
• Supports LTE CAT 20, LTE Advanced Pro, 4x4 MIMO, 256-QAMThat would explain why it is not able to connect to mmWave bands, but shouldn't it still function with the Sub-6 bands, or at least fall back to LTE? I like the specs, but the bands available seem too limited to make it worth it for someone traveling a lot.
AT&T device doesn't have the band support for EU countries. That might be the reason why the device can't connect to Telia network.
Thanks
John
