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Forum Discussion
kbee
Jul 23, 2022Aspirant
Nighthawk M6 Pro MR6500 - Using Internationally (Telia/Chilimobil) Won't Connect to Internet
I have a new MR6500 purchased domestically in the States, factory unlocked per my eBay seller. I travel quite a bit abroad and have a norwegian Data Sim with Chilimobil (using Telia's networks) and w...
michaelkenward
Jul 23, 2022Guru - Experienced User
kbee wrote:
I have a new MR6500 purchased domestically in the States, factory unlocked per my eBay seller.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Mobile Routers, Hotspots & Modems
Those things are very different from the standard Netgear routers covered in this section.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
marinerbcfc
Nov 15, 2022Tutor
I am getting mine in the mail, so i might be in the same boat as well,
- You should access and see if the Mr6500 have a matching IMEI to that in the battery compartment, some third parties unlocking
process might corrupt the IMEI, google IMEI repair if that is the case.
to check for the IMEI there are online tools to do that.
- Just to rule out the SIM card, please while it is inserted in the phone, activate the phone hotspot and see if you can access that hotspot from another device and check for connectivity.