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Forum Discussion
MikeG29
Mar 19, 2023Initiate
Nighthawk M6 Pro MR6500 Dropping internet
My Nighthawk M6 Pro MR6500 keeps disconnecting from the internet. It will show it has a signal on the device itself but my computer will have no connection. I only use the ethernet port, I don't use ...
Anth_Rocca
Jun 13, 2023Aspirant
Hi Everyone,
I received my MR6500-1TLAUS today and set it up. Internet connects for few minutes then drops out.
I I've been using a MR5100 in the same location, no issues....
Does the MR6500-1TLAUS have bugs? Should I return it to telstra?
Thanks.
I received my MR6500-1TLAUS today and set it up. Internet connects for few minutes then drops out.
I I've been using a MR5100 in the same location, no issues....
Does the MR6500-1TLAUS have bugs? Should I return it to telstra?
Thanks.
- JohnPengJun 13, 2023NETGEAR Expert
Telstra is going to approve a new release soon. Please email me your device IMEI to jopeng@netgear.com and mention your community ID. I can set your device up to preview the coming maintenance release. It includes many feature enhancements and resolves data stability issues as you saw in the current release.
Regards
- 2SaucyJun 13, 2023AspirantI recieved my nighthawk m6 pro yesterday which was an upgrade from the m1100 i had and the seems are alot faster. I have a business account thru ATT and they upgraded it to me free of cost i paid nothing foe the m6 pro itself. Im just looking on google on tips of optimizing it for ethernet pkug and pkaying games on PC. This blows my mind all these people having issues with theirs... im hoping i dont run into those problems because it seems like a great device .i also use an antenna on my roof that it connects to via T9 cables
- sbrady4Jun 20, 2023Tutor
I'm having similar problems with an AT&T M6 (MR6110) less than 1 week old. I'm using it without battery and ethernet only (wifi off) to feed my router. After various lengths of time (1 hour, 8 hours, 2hours) it drops out - the internet connection is dropped. Unplugging it and restarting it usually fixes it.
- JohnPengJun 20, 2023NETGEAR Expert
sbrady4 wrote:
I'm having similar problems with an AT&T M6 (MR6110) less than 1 week old. I'm using it without battery and ethernet only (wifi off) to feed my router. After various lengths of time (1 hour, 8 hours, 2hours) it drops out - the internet connection is dropped. Unplugging it and restarting it usually fixes it.
Please send me the model.json file to me at jopeng@netgear.com with your community name.
- Logon to the webui (http://192.168.1.1 ) as an administrator. Log in to WebUI first
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
- cyphonexJul 20, 2023Aspirant
Hi,
I bought M6 pro that does intermittent freeze and reset. Send the unit back to Testra for investigation and were given a brand new replacement. The new unit again does the same freeze and reboot. Found this community post and hope to request for help. How should I proceed?