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Forum Discussion

MikeG29's avatar
MikeG29
Initiate
Mar 19, 2023

Nighthawk M6 Pro MR6500 Dropping internet

My Nighthawk M6 Pro MR6500 keeps disconnecting from the internet. It will show it has a signal on the device itself but my computer will have no connection. I only use the ethernet port, I don't use ...
JT240Z's avatar
JT240Z
Luminary
Jun 23, 2023

Did you get a replacement unit or did you just get your money back and move on?  Where did you get your MR6150 from originally?

gladu2's avatar
gladu2
Aspirant
Jun 23, 2023

jt240z wrote- Did you get a replacement unit or did you just get your money back and move on?  Where did you get your MR6150 from originally?

 

I bought it from Netgear, and returned it for a refund after all Netgear remote tech support troubleshooting was exhausted and the service drop issue could not be resolved. The unit probably had a hardware defect, maybe a failing modem because the issue got worse and worse as time went on. I may try and get a good one later, I really wanted it to work.