NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk M6 Pro MR6500 Dropping internet
My Nighthawk M6 Pro MR6500 keeps disconnecting from the internet. It will show it has a signal on the device itself but my computer will have no connection. I only use the ethernet port, I don't use ...
Update: It says it stayed connected all night for 18+ hours, and is still working wired with PC, router set on 100Base-T. My speeds are slow though <10Mbps, supposedly on 5g. I am in a weak area - but it shows 3bars and 5G though. Disabled wired connection and got 33Mbps on its wifi. I'm going to turn back on 1000Base-T and see what happens. Update: when I did, the speed went up to 33 like wifi. Let's see if it can stay connected now... It already has been over 3 minutes, which was previous record.
Update 7/9/23: This replacement MR6110 has stayed online 1 day and 20 hours, so the device (with firmware version NTGX65_10.04.22.00) itself is stable compared to the previous one (was NTGX65_10.01.47.00) that I returned to AT&T.
I have been losing connection on my computer when I set the MR6110 LAN port to 1Gps (1000Base-T). Windows troubleshooter can repair it, but it happens again in several minutes. When I set it to 100Base-T it does not lose connection to the router, and has been very good. (I've been using the web interface to make the changes & monitor online time.)
I was having some slow speeds yesterday (<10Mbps), but now am getting 93.3/5.3Mbps on speedtest, so I am happy with that.
I ordered the external antenna, and will set it up in the final location next weekend. I think with the LAN port set on 100 I'll be good to go. Thanks for your help with the first device.
OK, so I set up the replacement device at the remote house with antenna. It seemed to work OK / fast for a while, but I have been having very slow speeds again, below 10Mbps, and upload below 1Mbps. It's almost unusable. I tried IP passthrough mode and it got faster for a while, but is slow again now. It seems hot to the touch. It said 56 degrees C, but now says 48. I'm using LAN port at 100 speed, because it drops connection to Router & Computer with 1000 speed.
I'm hoping I have time to send this replacement back to AT&T.
I'm going to check with JPeng again with Json to see if there's anything else to try.