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Nighthawk M6 Pro MR6500 Dropping internet
My Nighthawk M6 Pro MR6500 keeps disconnecting from the internet. It will show it has a signal on the device itself but my computer will have no connection. I only use the ethernet port, I don't use ...
JoeRubin wrote:
I have an AT&T Nighthawk Wi-Fi MR6500. As of this past Friday it will not connect to the network. Tells me the network is disconnected. Spent 2hrs at an ATT&T store and 4hrs on tech support with AT&T, we factory rest it, replaced the SIM card and can not get the box to connect. I use this card for work where I travel all over. This internet box was over $500 in the AT&T store. Since it’s 19 months old they will not replace it as defective as the factory warrant is expired.
I don’t know what to do get get this card working again. I can’t afford another $500 Wi-Fi there has to be a reason why on Thursday it worked fine and Friday it stopped.
Sorry for the inconvenience. Could you please send me a model.json to my email at jopeng@netgear.com
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
I will help you on this.
Thanks