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Forum Discussion
MikeG29
Mar 19, 2023Initiate
Nighthawk M6 Pro MR6500 Dropping internet
My Nighthawk M6 Pro MR6500 keeps disconnecting from the internet. It will show it has a signal on the device itself but my computer will have no connection. I only use the ethernet port, I don't use ...
JohnPeng
Apr 11, 2024NETGEAR Expert
jdrch Did you get a brand new SIM card from Verizon (a SIM card with different ICCID from your current one) or you just switched the data plan?
Inseego device is Verizon stock device and can work on any Verizon data plan. But M6 isn't. Verizon has more restrictions on non-stocked device. Sorry for the inconvenience.
Thanks
jdrch
Apr 11, 2024Apprentice
> Did you get a brand new SIM card from Verizon (a SIM card with different ICCID from your current one) or you just switched the data plan?
I already answered this question. Verizon doesn't require SIM card changes for plan changes. I know this because I've been with them for 16 years and changed plans multiple times on the same SIM card. The SIM card in the NETGEAR has been used only with the NETGEAR and no other device. I put that in bold because every other time I've said it you haven't understood it.
It doesn't matter at this point. The Inseego costs less and likely works out of the box. I've literally spent since April 6 trying get the NETGEAR to work properly and I'm too busy to keep trying.
> Inseego device is Verizon stock device and can work on any Verizon data plan. But M6 isn't. Verizon has more restrictions on non-stocked device.
This is not true. The Verizon site lists more plans that work with the M6 (6) than work with an Inseego (4):
There are 4 Inseego compatible plans:
There are 6 NETGEAR M6 compatible plans:
The reason NETGEAR thinks Verizon supports the M6 on only 2 plans is because the M6 was clearly insufficiently tested. If you only test it on 2 plans then of course those are the only plans that are guaranteed to work. Except they don't, as I just found out.
NETGEAR is literally charging over 2x as much as the competition for something that literally does NOT work. Shameful.