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Forum Discussion
Nighthawk M6 Pro Overheating Update
Hi everyone, Over a month ago I posted an issue I am having with the Nighthawk M6 pro overheating, freezing up, and stopping all internet connections. This is just an update I got from Netgear in th...
I’ve noticed that the hotspot has become painfully slow after a firmware update that must have been pushed to the unit. (NTGX65_12.01.48.00) I typically do not update the firmware and was surprised this happened. My speeds are now 5 down, .06 up! Yes, .06… Is this a known issue with this firmware?
Not the Pro, but bought the plain M6 through Telstra
Have had the M1, M2 which were fine and now the M6. What a disappointment. Should not be sold, especially for the asking price.
This is our only 'net connection due to our location. Just continual drop outs and connection refusals. Only solution is a reboot of the device. It is running without battery with the cover off. Firmware update request returns "up to date". Will have to look for an alternative solution.
No more Nighthawks for me.!!!
Do Netgear staff read this forum?
Are we ever going to get a comment from Netgear?
Do we all just accept our losses and throw away the money we paid for these units and never purchase Netgear products again as they can not be trusted to provide products that actually do their job or even admit when they have made a mistake and attempt to correct the issue or make good to their customers?
swigmofa wrote:
Do Netgear staff read this forum?
You should know that this community is essentially a user-to-user venue to talk about technical issues, with some input from a small band of Netgear techies. They don't usually track long running discussions like this.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
Can someone recommend another mobile hotspot? My M6 Pro keeps overheating and I'm tired of messing with it every day.
Thank you,
