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Forum Discussion
Nighthawk M6 Pro turns itself off a couple of times a day
I recently purchased an M6 PRO from Telstra to replace an AC800S that was an always-on service in our home. The AC800S battery swelled and exploded, nearly combusting in the process.... Luckily it dr...
I too have this problem. I have spent hours on the phone to Netgear and it always ends up with the technician saying that everything is OK and you won't have the problem again. There is obviously a problem with my Nighthawk M6 Pro and Netgear seem incapable of accepting this. I run the M6 on mains power with the battery removed. It works fine until it powers down. I then have to disconnect and reconnect the power to restart. When it boots up everything is back to normal - until it powers down again. The M6 is less than 2 months old. It seems to me that there is no point contacting Netgear again when the M6 powers down as they will only ask me to start up again and everything will appear normal - They will then tell me the problem is fixed and it won't occur again. By the way I have done this. Other than buying another modem has anyone any ideas?
Did you ever manage to find an actual solution to this problem?
My Nighthawk has been working fine since the firmware update.
Is that the same as the regular software update or do I need to download something for it?
I am looking for the updated firmware as well.. device from Australia Telstra.
is very annoying that we need to keep restarting the device to make it works again.
JohnPeng can you please let me know where can i get the latest firmware? why do we need to wait for the telco to approve the firmware? with such a redundant approval process. it going to take ages to get out device fixed.