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Forum Discussion

simgamer14's avatar
simgamer14
Aspirant
Dec 13, 2022

Nighthawk m6

I took my battery out so I could enable best range and performance option (it loses signal totally in my bedroom down the hall from the nighthawk. [my older model at&t home base was better]). Is the ...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Dec 13, 2022

Please advise your device SKU name and FW version.

 

Thanks

  • simgamer14's avatar
    simgamer14
    Aspirant
    Dec 13, 2022
    SKU
    6238D

    F/W Ver
    NTGX65 10.01.47.00

    Please let me know if my battery will be ok stored and if there’s anything I can do to help with range and my connection dropping. Internet drops from the nighthawk and often the connection is lost on my devices too. I can’t have this as I run a business, yet this is what AT&T recommended over the Homebase I had that worked fine.
    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Dec 14, 2022

      For the data disconnection issue, we had released a maintenance release and AT&T is pushing the update to the devices. You can do a manual upgrade check to have your device upgraded. It will help to improve the data connection stability.

       

      You can store the battery. But it is better to charge it once a while to prevent the power is drained completely.

       

      Thanks