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Forum Discussion
Rich1e
May 20, 2026Aspirant
Nighthawk mobile router roaming
I have a nighthawk M1 mobile router which I’ve using without problems in my home country (UK). However I am currently in France on holiday with on overseas data plan from EE and the router when swit...
Fortra
May 29, 2026Luminary
The reason I'm asking if you have registered it is because NetGear Mobile App gives you Access to extra Advance features that not available on it's built-in LCD screen on the M1?
- FortraMay 29, 2026Luminary
I have just had a closer look at the M1 & M2 mobile routers apparently the M2 is an updated version of the M1.
- Rich1eMay 29, 2026Aspirant
Hi Fortra, as I cannot even access the app and the app cannot connect with the device it is probably proof that I did not register it correctly. If that’s the case then is there anything more I can try to resolve the situation?
I would also like to thank you for your guidance in this conversation.
Before I travelled to France the only thing I thought I had to be concerned about was the the SIM card roaming - it never occurred to me that the unit itself would have to be configured.
- FortraMay 29, 2026Luminary
Most importantly this bit of info regarding the Netgear Mobile App you have register the hardware device using the S/N only ?