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Forum Discussion
BHACK
Oct 16, 2020Follower
Nighthawk MR 1100 disconnects or goes into standby
Everytime I use my Nighthawk directly to a device it works, but it disconnects after a period of time. I tried to set it up as my primary internet via a google router, but it continues to disconnect...
Blanca_O
Dec 09, 2020NETGEAR Employee Retired
Hi BHACK,
Welcome to NETGEAR Community!
Are you still experiencing this? Have you tried factory resetting the device?
Please provide the device SKU (e.g. MR1100-100NAS) and firmware version.
Kindly check Ethernet Standby. Here's how:
Access UI > Settings > Setup > Mobile Router Setup > Ethernet Standby (disabled or 2 minutes) > Apply
Regards,
Blanca
Community Team