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Forum Discussion
Nighthawk MR 2100 Manual Firmware Update
Hi Does anyone know where I can get hold of a copy of firmware for a Nighthawk M2 (MR2100)? My unit seems to have a corrupted firmware version, In the web interface it is displaying unit as A...
Hi chart69
Welcome to NETGEAR Community!
May we please know the device SKU (e.g. MR2100-100EUS)? This can be checked on the box of the product or on the barcode label.
When you try to update the firmware, please make sure that the device is powered on with the battery and not just the power adapter.
Regards,
Blanca
Community Team
Hi
It is a MR2100-1TLAUS
Devuce is powered on with battery installed and plugged into power as well.
Hi chart69,
MR2100-1TLAUS is a Telstra SKU unit. Did you purchase this unit from Telstra? There is no option to manually update the firmware as it is locked by the Internet Provider.
Have you tried factory resetting?
Regards,
Blanca
Community TeamHi Bianca
Yes the unit was purchased from Telstra.
I can go in through tghe web interface (but I have to connect by USB or Ethernet as the wi-fi is disabled) and I can go firmware update and have the option to be able to push a file.
If I do a factory reset (which I had tried previously) I still get the same description for the device (AC81xS) and nothing changed with regards to the diabled wi-fi
I also lose the internet settings totally and I have to manully re-enter these back into the device to get internet access.