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Forum Discussion
Delta15
Jun 09, 2020Follower
Nighthawk MR110 Mobile Broadband Disconnected
Been working with no issues. All of a sudden I am getting a Mobile Broadband Disconnected error and no internet. Any help is appreciated. I have posted relevant info below. If anything additional is needed, let me know.
SKU name: 6420B
Bought from OTR Mobile
Service is through OTR Mobile using AT&T
Sim card came from OTR Mobile
Firmware version: NTG9X50C_12.05.05.12
model.json log
{
"custom": {
"lastWifiChan":11,
"hiddenMenuEnabled":false,
"hideAdminPassword":false,
"carrierSim":"Unknown",
"end":0
}
,
"webd": {
"adminPassword":"****************",
"hideAdminPassword":true,
"hintNumber":0,
"end": ""
}
,
"lcd": {
"backlightActive":false,
"end": ""
}
,
"led": {
"end": ""
},
"sim": {
"pin": {
"mode":"Disabled",
"retry":3,
"end":""
},
"puk": {
"retry":10
},
"mep": {
},
"phoneNumber": "(423) 524-3227",
"iccid":"89014103272225609250",
"imsi":"310410222560925",
"status":"Ready",
"sprintSimLock":0,
"end":""
}
,
"sms": {
"ready":true,
"unreadMsgs":0,
"end": ""
}
,
"session": {
"userRole": "Guest",
"lang": "",
"hintDisplayPassword":"",
"secToken": "2SOTDmyIzWNWypt6WakZwJ6vRsnWDDc",
"clientIP": "192.168.1.83",
"supportedLangList": [
{
"id": "en",
"isCurrent": false,
"label": "English"
},
{}]
},
"general": {
"defaultLanguage":"",
"PRIid":"23113717",
"activated":true,
"TCAaccepted":true,
"showWebInfo":false,
"devTemperature":30,
"verMajor":42,
"verMinor":0,
"environment":"Target",
"currTime":1275735463,
"timeZoneOffset":-18000,
"deviceName":"AT&T Wi-Fi",
"useMetricSystem":true,
"factoryResetStatus":"NotStarted",
"setupCompleted":true,
"warrantyDateCode":"",
"languageSelected":false,
"upTime":654,
"systemAlertList":
{
"list": [
{
"description": "WWAN",
"active": "true",
"timestamp": "01/05/80 07:00:24 PM",
"type": "WWANdisconnected"
},
{}
],
"count": 1
},
"apiVersion": "2.0",
"companyName": "AT&T",
"usbDevicesURL": "/Forms/readyshareUsbDevicesInfo",
"nwFoldersURL": "/Forms/readyshareNWFoldersInfo",
"configURL": "/Forms/config",
"profileURL": "/Forms/profile",
"pinChangeURL": "/Forms/pinChange",
"portCfgURL": "/Forms/portCfg",
"portFilterURL": "/Forms/portFilter",
"wifiACLURL": "/Forms/wifiACL"
,"supportedLangList":
[
{
"id": "en",
"isCurrent": "false",
"isDefault": "false",
"label": "English",
"token1": "/romfs/lcd/en.tr",
"token2": ""
},
{}
]
}
,
"power": {
"PMState":"Online",
"SmState":"Online",
"battLowThreshold":15,
"autoOff" : {
"onUSBdisconnect": {
"end":""
},
"onIdle": {
"timer": {
"end": ""
}
}
},
"standby": {
"onIdle": {
"timer": {
"end":""
}
}
},
"autoOn": {
"end":""
},
"batteryTemperature":33,
"batteryVoltage":4174,
"battChargeLevel":89,
"battChargeSource":"None",
"batteryState":"Normal",
"battChargeAlgorithm":"Normal",
"charging":false,
"deviceTempCritical":false,
"resetRequired":"NoResetRequired",
"batteryTempState":"Normal",
"wifiOff": {
"end":""
},
"boost": {
"cableConnected":false,
"end":""
},
"lpm": false,
"end":""
}
,
"wwan": {
"prlVersion":0,
"LTEBandPriority":"8,2,4,5,12,29,30,46,66",
"netScanStatus": "NotStarted",
"mtuChangeEnabled":false,
"LTEeHRPDConfig":"NotForcedDisabled",
"roamingEnhancedIndicator":0,
"roamingMode":"HomeOnly",
"roamingGuardDom":"NotForcedDisabled",
"roamingGuardIntl":"NotForcedDisabled",
"roamingType":"Home",
"roamMenuDisplay":false,
"autoBandRegionChanged":false,
"currentNWserviceType": "WcdmaService",
"registerRejectCode": 0,
"netRegMode": "Auto",
"IPv6":"",
"roaming":false,
"IP":"0.0.0.0",
"registerNetworkDisplay": "AT&T",
"RAT": "Preferred3G",
"bandRegion": [ {
"index": 0,
"name": "Auto",
"current": true
}, {
"index": 1,
"name": "WCDMA All",
"current": false
}, {
"index": 2,
"name": "LTE All",
"current": false
},{}],
"autoconnect": "HomeNetwork",
"profile": {
"promptForApnSelection":false,
"end": ""
},
"promptForPwd": "Disabled",
"dataUsage": {
"total": {
"lteBillingTx":0,
"lteBillingRx":0,
"cdmaBillingTx":0,
"cdmaBillingRx":0,
"gwBillingTx":0,
"gwBillingRx":0,
"lteLifeTx":0,
"lteLifeRx":0,
"cdmaLifeTx":0,
"cdmaLifeRx":0,
"gwLifeTx":0,
"gwLifeRx":0,
"end": ""
},
"server": {
"accountType":"I",
"subAccountType":"P",
"end": ""
},
"serverDataRemaining":0,
"serverDataTransferred":17630180842,
"serverDataTransferredIntl":0,
"serverDataValidState":"Valid",
"serverDaysLeft":0,
"serverErrorCode":"",
"serverLowBalance":false,
"serverMsisdn":"",
"serverRechargeUrl":"",
"dataWarnEnable":true,
"planSize":0,
"planDescription":"",
"prepaidStackedPlans":0,
"prepaidStackedPlansIntl":0,
"planExtraInfo":"None",
"prepaidAccountState": "Hot",
"accountType": "Prepaid",
"share": {
"enabled":false,
"dataTransferredOthers":0,
"dataCountAll":0,
"dataCountOthers":-17630180842,
"lastSync": "0",
"end": ""
},
"generic": {
"dataLimitValid":false,
"usageHighWarning":80,
"fallbackSupported":false,
"lastSucceeded": "1275663286",
"billingDay": 8,
"nextBillingDate": "1275681199",
"lastSync": "1275663285",
"billingCycleRemainder": 0,
"billingCycleLimit": 0,
"dataTransferred": 17916553693,
"dataTransferredRoaming": 0,
"lastReset":"1273222707",
"userDisplayFormat":"BillingCycle",
"end":""
}
},
"netManualNoCvg": false,
"connection": "Disconnected",
"connectionType":"None",
"currentPSserviceType": "HSPA",
"ca": {
"SCCcount":0,
"end":""
},
"connectionText": "4G",
"sessDuration": 0,
"sessStartTime": 0,
"dataTransferred": {
"totalb": "0",
"rxb": "0",
"txb": "0"
},
"signalStrength": {
"rssi":-66,
"rscp":-66,
"ecio":3,
"rsrp":0,
"rsrq":0,
"bars":5,
"sinr":0,
"end":""
},
"laa": {
"supported":false,
"enabled":false,
"end":""
}
}
,
"wwanadv": {
"curBand":"WCDMA 850",
"radioQuality":55,
"country":"USA",
"RAC":1,
"LAC":28907,
"MCC":"310",
"MNC":"410",
"MNCFmt":3,
"cellId":108609174,
"chanId":4435,
"primScode":15,
"plmnSrvErrBitMask":0,
"chanIdUl":4210,
"txLevel":-220,
"rxLevel":0,
"end":""
}
,
"ethernet": {
},
"wifi": {
"clientCount":3,
"country":"US",
"wps": {
"end":""
},
"guest": {
"maxClientCnt":19,
"enabled":true,
"SSID":"TNET OTR NETGEAR_5G",
"accessProfile":"Full",
"timerEnable":false,
"timerTimestamp":0,
"timerValue":3600,
"chan": 0,
"mode": "M802_11_ANAC",
"DHCP": {
"range": {
"end":""
}
}
},
"aux": {
"enabled":false,
"AuxMode":"Off",
"arloSupported":true,
"SSID":"TNET OTR NETGEAR-GUEST",
"maxClientCnt":10,
"chan":1,
"mode":"M802_11_BGN",
"arloSSID":"",
"end":""
},
"offload": {
"dataTransferred": {
"end": ""
},
"end":""
},
"end":""
}
,
"router": {
"hostName":"attwifimanager",
"domainName":"",
"ipPassThroughEnabled":false,
"ipPassThroughSupported":true,
"VPNpassthrough":true,
"clientList": {
"list": [
{
"IP": "192.168.1.88",
"MAC": "80:7A:BF:B6:80:63",
"name": "android-6459b5716bbc3ee",
"media": "WiFi",
"source": "PrimaryAP"
},
{
"IP": "192.168.1.89",
"MAC": "B4:AE:2B:DE:2E:65",
"name": "DESKTOP-OHAA171",
"media": "WiFi",
"source": "PrimaryAP"
},
{
"IP": "192.168.1.83",
"MAC": "80:5A:04:CF:F6:B0",
"name": "android-977bd30a6e9cefc5",
"media": "WiFi",
"source": "PrimaryAP"
},
{}
],
"count": 3
},
"end":""
}
,
"fota": {
"fwupdater": {
"available":false,
"error":false,
"state":"NoNewFw",
"end": ""
}
}
,
"failover": {
"supported":true,
"end": ""
},
"eventlog": {
"end":0
}
,
"ui": {
"serverDaysLeftHide":false,
"promptActivation":true,
"end":0
}
,"accesscontrol": {
"nlpc": {
"end":0
},
"blocksites": {
"end":0
},
"schedulerBlockingActive":false,
"end":0
}
,"ready": {
"shareSupported":false,
"cloudSupported":false,
"deviceShare": {
"extMediaSupported":true,
"end": 0
},
"cloud": {
"end": 0
}
}
,"mediaserver": {
"end": 0
}
}
SKU name: 6420B
Bought from OTR Mobile
Service is through OTR Mobile using AT&T
Sim card came from OTR Mobile
Firmware version: NTG9X50C_12.05.05.12
model.json log
{
"custom": {
"lastWifiChan":11,
"hiddenMenuEnabled":false,
"hideAdminPassword":false,
"carrierSim":"Unknown",
"end":0
}
,
"webd": {
"adminPassword":"****************",
"hideAdminPassword":true,
"hintNumber":0,
"end": ""
}
,
"lcd": {
"backlightActive":false,
"end": ""
}
,
"led": {
"end": ""
},
"sim": {
"pin": {
"mode":"Disabled",
"retry":3,
"end":""
},
"puk": {
"retry":10
},
"mep": {
},
"phoneNumber": "(423) 524-3227",
"iccid":"89014103272225609250",
"imsi":"310410222560925",
"status":"Ready",
"sprintSimLock":0,
"end":""
}
,
"sms": {
"ready":true,
"unreadMsgs":0,
"end": ""
}
,
"session": {
"userRole": "Guest",
"lang": "",
"hintDisplayPassword":"",
"secToken": "2SOTDmyIzWNWypt6WakZwJ6vRsnWDDc",
"clientIP": "192.168.1.83",
"supportedLangList": [
{
"id": "en",
"isCurrent": false,
"label": "English"
},
{}]
},
"general": {
"defaultLanguage":"",
"PRIid":"23113717",
"activated":true,
"TCAaccepted":true,
"showWebInfo":false,
"devTemperature":30,
"verMajor":42,
"verMinor":0,
"environment":"Target",
"currTime":1275735463,
"timeZoneOffset":-18000,
"deviceName":"AT&T Wi-Fi",
"useMetricSystem":true,
"factoryResetStatus":"NotStarted",
"setupCompleted":true,
"warrantyDateCode":"",
"languageSelected":false,
"upTime":654,
"systemAlertList":
{
"list": [
{
"description": "WWAN",
"active": "true",
"timestamp": "01/05/80 07:00:24 PM",
"type": "WWANdisconnected"
},
{}
],
"count": 1
},
"apiVersion": "2.0",
"companyName": "AT&T",
"usbDevicesURL": "/Forms/readyshareUsbDevicesInfo",
"nwFoldersURL": "/Forms/readyshareNWFoldersInfo",
"configURL": "/Forms/config",
"profileURL": "/Forms/profile",
"pinChangeURL": "/Forms/pinChange",
"portCfgURL": "/Forms/portCfg",
"portFilterURL": "/Forms/portFilter",
"wifiACLURL": "/Forms/wifiACL"
,"supportedLangList":
[
{
"id": "en",
"isCurrent": "false",
"isDefault": "false",
"label": "English",
"token1": "/romfs/lcd/en.tr",
"token2": ""
},
{}
]
}
,
"power": {
"PMState":"Online",
"SmState":"Online",
"battLowThreshold":15,
"autoOff" : {
"onUSBdisconnect": {
"end":""
},
"onIdle": {
"timer": {
"end": ""
}
}
},
"standby": {
"onIdle": {
"timer": {
"end":""
}
}
},
"autoOn": {
"end":""
},
"batteryTemperature":33,
"batteryVoltage":4174,
"battChargeLevel":89,
"battChargeSource":"None",
"batteryState":"Normal",
"battChargeAlgorithm":"Normal",
"charging":false,
"deviceTempCritical":false,
"resetRequired":"NoResetRequired",
"batteryTempState":"Normal",
"wifiOff": {
"end":""
},
"boost": {
"cableConnected":false,
"end":""
},
"lpm": false,
"end":""
}
,
"wwan": {
"prlVersion":0,
"LTEBandPriority":"8,2,4,5,12,29,30,46,66",
"netScanStatus": "NotStarted",
"mtuChangeEnabled":false,
"LTEeHRPDConfig":"NotForcedDisabled",
"roamingEnhancedIndicator":0,
"roamingMode":"HomeOnly",
"roamingGuardDom":"NotForcedDisabled",
"roamingGuardIntl":"NotForcedDisabled",
"roamingType":"Home",
"roamMenuDisplay":false,
"autoBandRegionChanged":false,
"currentNWserviceType": "WcdmaService",
"registerRejectCode": 0,
"netRegMode": "Auto",
"IPv6":"",
"roaming":false,
"IP":"0.0.0.0",
"registerNetworkDisplay": "AT&T",
"RAT": "Preferred3G",
"bandRegion": [ {
"index": 0,
"name": "Auto",
"current": true
}, {
"index": 1,
"name": "WCDMA All",
"current": false
}, {
"index": 2,
"name": "LTE All",
"current": false
},{}],
"autoconnect": "HomeNetwork",
"profile": {
"promptForApnSelection":false,
"end": ""
},
"promptForPwd": "Disabled",
"dataUsage": {
"total": {
"lteBillingTx":0,
"lteBillingRx":0,
"cdmaBillingTx":0,
"cdmaBillingRx":0,
"gwBillingTx":0,
"gwBillingRx":0,
"lteLifeTx":0,
"lteLifeRx":0,
"cdmaLifeTx":0,
"cdmaLifeRx":0,
"gwLifeTx":0,
"gwLifeRx":0,
"end": ""
},
"server": {
"accountType":"I",
"subAccountType":"P",
"end": ""
},
"serverDataRemaining":0,
"serverDataTransferred":17630180842,
"serverDataTransferredIntl":0,
"serverDataValidState":"Valid",
"serverDaysLeft":0,
"serverErrorCode":"",
"serverLowBalance":false,
"serverMsisdn":"",
"serverRechargeUrl":"",
"dataWarnEnable":true,
"planSize":0,
"planDescription":"",
"prepaidStackedPlans":0,
"prepaidStackedPlansIntl":0,
"planExtraInfo":"None",
"prepaidAccountState": "Hot",
"accountType": "Prepaid",
"share": {
"enabled":false,
"dataTransferredOthers":0,
"dataCountAll":0,
"dataCountOthers":-17630180842,
"lastSync": "0",
"end": ""
},
"generic": {
"dataLimitValid":false,
"usageHighWarning":80,
"fallbackSupported":false,
"lastSucceeded": "1275663286",
"billingDay": 8,
"nextBillingDate": "1275681199",
"lastSync": "1275663285",
"billingCycleRemainder": 0,
"billingCycleLimit": 0,
"dataTransferred": 17916553693,
"dataTransferredRoaming": 0,
"lastReset":"1273222707",
"userDisplayFormat":"BillingCycle",
"end":""
}
},
"netManualNoCvg": false,
"connection": "Disconnected",
"connectionType":"None",
"currentPSserviceType": "HSPA",
"ca": {
"SCCcount":0,
"end":""
},
"connectionText": "4G",
"sessDuration": 0,
"sessStartTime": 0,
"dataTransferred": {
"totalb": "0",
"rxb": "0",
"txb": "0"
},
"signalStrength": {
"rssi":-66,
"rscp":-66,
"ecio":3,
"rsrp":0,
"rsrq":0,
"bars":5,
"sinr":0,
"end":""
},
"laa": {
"supported":false,
"enabled":false,
"end":""
}
}
,
"wwanadv": {
"curBand":"WCDMA 850",
"radioQuality":55,
"country":"USA",
"RAC":1,
"LAC":28907,
"MCC":"310",
"MNC":"410",
"MNCFmt":3,
"cellId":108609174,
"chanId":4435,
"primScode":15,
"plmnSrvErrBitMask":0,
"chanIdUl":4210,
"txLevel":-220,
"rxLevel":0,
"end":""
}
,
"ethernet": {
},
"wifi": {
"clientCount":3,
"country":"US",
"wps": {
"end":""
},
"guest": {
"maxClientCnt":19,
"enabled":true,
"SSID":"TNET OTR NETGEAR_5G",
"accessProfile":"Full",
"timerEnable":false,
"timerTimestamp":0,
"timerValue":3600,
"chan": 0,
"mode": "M802_11_ANAC",
"DHCP": {
"range": {
"end":""
}
}
},
"aux": {
"enabled":false,
"AuxMode":"Off",
"arloSupported":true,
"SSID":"TNET OTR NETGEAR-GUEST",
"maxClientCnt":10,
"chan":1,
"mode":"M802_11_BGN",
"arloSSID":"",
"end":""
},
"offload": {
"dataTransferred": {
"end": ""
},
"end":""
},
"end":""
}
,
"router": {
"hostName":"attwifimanager",
"domainName":"",
"ipPassThroughEnabled":false,
"ipPassThroughSupported":true,
"VPNpassthrough":true,
"clientList": {
"list": [
{
"IP": "192.168.1.88",
"MAC": "80:7A:BF:B6:80:63",
"name": "android-6459b5716bbc3ee",
"media": "WiFi",
"source": "PrimaryAP"
},
{
"IP": "192.168.1.89",
"MAC": "B4:AE:2B:DE:2E:65",
"name": "DESKTOP-OHAA171",
"media": "WiFi",
"source": "PrimaryAP"
},
{
"IP": "192.168.1.83",
"MAC": "80:5A:04:CF:F6:B0",
"name": "android-977bd30a6e9cefc5",
"media": "WiFi",
"source": "PrimaryAP"
},
{}
],
"count": 3
},
"end":""
}
,
"fota": {
"fwupdater": {
"available":false,
"error":false,
"state":"NoNewFw",
"end": ""
}
}
,
"failover": {
"supported":true,
"end": ""
},
"eventlog": {
"end":0
}
,
"ui": {
"serverDaysLeftHide":false,
"promptActivation":true,
"end":0
}
,"accesscontrol": {
"nlpc": {
"end":0
},
"blocksites": {
"end":0
},
"schedulerBlockingActive":false,
"end":0
}
,"ready": {
"shareSupported":false,
"cloudSupported":false,
"deviceShare": {
"extMediaSupported":true,
"end": 0
},
"cloud": {
"end": 0
}
}
,"mediaserver": {
"end": 0
}
}
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