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Delta15's avatar
Delta15
Follower
Jun 09, 2020

Nighthawk MR110 Mobile Broadband Disconnected

Been working with no issues. All of a sudden I am getting a Mobile Broadband Disconnected error and no internet. Any help is appreciated. I have posted relevant info below. If anything additional is needed, let me know.

SKU name: 6420B
Bought from OTR Mobile
Service is through OTR Mobile using AT&T
Sim card came from OTR Mobile
Firmware version: NTG9X50C_12.05.05.12

model.json log



{






"custom": {
"lastWifiChan":11,



"hiddenMenuEnabled":false,

"hideAdminPassword":false,
"carrierSim":"Unknown",
"end":0
}
,
"webd": {
"adminPassword":"****************",

"hideAdminPassword":true,

"hintNumber":0,
"end": ""
}
,
"lcd": {

"backlightActive":false,













"end": ""
}
,
"led": {

"end": ""
},
"sim": {
"pin": {
"mode":"Disabled",
"retry":3,
"end":""
},
"puk": {
"retry":10
},
"mep": {


},






"phoneNumber": "(423) 524-3227",



"iccid":"89014103272225609250",
"imsi":"310410222560925",




"status":"Ready",
"sprintSimLock":0,

"end":""
}
,
"sms": {
"ready":true,


"unreadMsgs":0,









"end": ""
}
,
"session": {
"userRole": "Guest",
"lang": "",
"hintDisplayPassword":"",
"secToken": "2SOTDmyIzWNWypt6WakZwJ6vRsnWDDc",
"clientIP": "192.168.1.83",
"supportedLangList": [

{
"id": "en",
"isCurrent": false,
"label": "English"
},

{}]
},
"general": {

"defaultLanguage":"",
"PRIid":"23113717",


"activated":true,







"TCAaccepted":true,


"showWebInfo":false,




"devTemperature":30,
"verMajor":42,
"verMinor":0,
"environment":"Target",
"currTime":1275735463,
"timeZoneOffset":-18000,
"deviceName":"AT&T Wi-Fi",
"useMetricSystem":true,
"factoryResetStatus":"NotStarted",

"setupCompleted":true,
"warrantyDateCode":"",
"languageSelected":false,
"upTime":654,



"systemAlertList":
{
"list": [



{
"description": "WWAN",
"active": "true",
"timestamp": "01/05/80 07:00:24 PM",
"type": "WWANdisconnected"
},



{}
],
"count": 1
},



"apiVersion": "2.0",
"companyName": "AT&T",

"usbDevicesURL": "/Forms/readyshareUsbDevicesInfo",
"nwFoldersURL": "/Forms/readyshareNWFoldersInfo",

"configURL": "/Forms/config",
"profileURL": "/Forms/profile",
"pinChangeURL": "/Forms/pinChange",
"portCfgURL": "/Forms/portCfg",
"portFilterURL": "/Forms/portFilter",
"wifiACLURL": "/Forms/wifiACL"


,"supportedLangList":
[

{
"id": "en",
"isCurrent": "false",
"isDefault": "false",
"label": "English",
"token1": "/romfs/lcd/en.tr",
"token2": ""
},

{}
]

}

,
"power": {

"PMState":"Online",
"SmState":"Online",
"battLowThreshold":15,
"autoOff" : {
"onUSBdisconnect": {


"end":""
},
"onIdle": {
"timer": {


"end": ""
}
}
},
"standby": {




"onIdle": {
"timer": {



"end":""
}
}
},
"autoOn": {

"end":""
},

"batteryTemperature":33,
"batteryVoltage":4174,
"battChargeLevel":89,
"battChargeSource":"None",
"batteryState":"Normal",
"battChargeAlgorithm":"Normal",

"charging":false,

"deviceTempCritical":false,

"resetRequired":"NoResetRequired",


"batteryTempState":"Normal",


"wifiOff": {


"end":""
},

"boost": {





"cableConnected":false,



"end":""
},


"lpm": false,



"end":""
}
,
"wwan": {

"prlVersion":0,



"LTEBandPriority":"8,2,4,5,12,29,30,46,66",


"netScanStatus": "NotStarted",




"mtuChangeEnabled":false,
"LTEeHRPDConfig":"NotForcedDisabled",
"roamingEnhancedIndicator":0,
"roamingMode":"HomeOnly",
"roamingGuardDom":"NotForcedDisabled",
"roamingGuardIntl":"NotForcedDisabled",
"roamingType":"Home",
"roamMenuDisplay":false,


"autoBandRegionChanged":false,

"currentNWserviceType": "WcdmaService",
"registerRejectCode": 0,

"netRegMode": "Auto",
"IPv6":"",
"roaming":false,
"IP":"0.0.0.0",
"registerNetworkDisplay": "AT&T",
"RAT": "Preferred3G",


"bandRegion": [ {
"index": 0,
"name": "Auto",
"current": true
}, {
"index": 1,
"name": "WCDMA All",
"current": false
}, {
"index": 2,
"name": "LTE All",
"current": false
},{}],

"autoconnect": "HomeNetwork",



"profile": {






"promptForApnSelection":false,
"end": ""
},

"promptForPwd": "Disabled",

"dataUsage": {


"total": {
"lteBillingTx":0,
"lteBillingRx":0,

"cdmaBillingTx":0,
"cdmaBillingRx":0,

"gwBillingTx":0,
"gwBillingRx":0,

"lteLifeTx":0,
"lteLifeRx":0,

"cdmaLifeTx":0,
"cdmaLifeRx":0,

"gwLifeTx":0,
"gwLifeRx":0,

"end": ""
},

"server": {
"accountType":"I",
"subAccountType":"P",

"end": ""
},



"serverDataRemaining":0,
"serverDataTransferred":17630180842,
"serverDataTransferredIntl":0,
"serverDataValidState":"Valid",
"serverDaysLeft":0,
"serverErrorCode":"",
"serverLowBalance":false,
"serverMsisdn":"",
"serverRechargeUrl":"",
"dataWarnEnable":true,
"planSize":0,
"planDescription":"",
"prepaidStackedPlans":0,
"prepaidStackedPlansIntl":0,

"planExtraInfo":"None",




"prepaidAccountState": "Hot",


"accountType": "Prepaid",



"share": {
"enabled":false,
"dataTransferredOthers":0,

"dataCountAll":0,
"dataCountOthers":-17630180842,

"lastSync": "0",
"end": ""
},
"generic": {
"dataLimitValid":false,
"usageHighWarning":80,
"fallbackSupported":false,
"lastSucceeded": "1275663286",
"billingDay": 8,
"nextBillingDate": "1275681199",
"lastSync": "1275663285",


"billingCycleRemainder": 0,


"billingCycleLimit": 0,
"dataTransferred": 17916553693,
"dataTransferredRoaming": 0,

"lastReset":"1273222707",


"userDisplayFormat":"BillingCycle",
"end":""
}
},

"netManualNoCvg": false,
"connection": "Disconnected",
"connectionType":"None",
"currentPSserviceType": "HSPA",
"ca": {

"SCCcount":0,


"end":""
},
"connectionText": "4G",
"sessDuration": 0,
"sessStartTime": 0,

"dataTransferred": {
"totalb": "0",
"rxb": "0",
"txb": "0"
},

"signalStrength": {
"rssi":-66,
"rscp":-66,
"ecio":3,
"rsrp":0,
"rsrq":0,
"bars":5,
"sinr":0,
"end":""
},
"laa": {
"supported":false,
"enabled":false,
"end":""
}
}
,
"wwanadv": {
"curBand":"WCDMA 850",
"radioQuality":55,
"country":"USA",
"RAC":1,
"LAC":28907,
"MCC":"310",
"MNC":"410",
"MNCFmt":3,
"cellId":108609174,
"chanId":4435,
"primScode":15,
"plmnSrvErrBitMask":0,
"chanIdUl":4210,
"txLevel":-220,
"rxLevel":0,
"end":""
}
,

"ethernet": {



},

"wifi": {


"clientCount":3,
"country":"US",

"wps": {





"end":""
},
"guest": {
"maxClientCnt":19,
"enabled":true,


"SSID":"TNET OTR NETGEAR_5G",


"accessProfile":"Full",

"timerEnable":false,
"timerTimestamp":0,
"timerValue":3600,

"chan": 0,
"mode": "M802_11_ANAC",
"DHCP": {
"range": {


"end":""
}
}
},
"aux": {
"enabled":false,
"AuxMode":"Off",
"arloSupported":true,
"SSID":"TNET OTR NETGEAR-GUEST",



"maxClientCnt":10,

"chan":1,
"mode":"M802_11_BGN",


"arloSSID":"",

"end":""
},

"offload": {











"dataTransferred": {


"end": ""
},


"end":""
},





"end":""
}
,
"router": {



"hostName":"attwifimanager",
"domainName":"",
"ipPassThroughEnabled":false,
"ipPassThroughSupported":true,
"VPNpassthrough":true,













"clientList": {
"list": [

{
"IP": "192.168.1.88",
"MAC": "80:7A:BF:B6:80:63",
"name": "android-6459b5716bbc3ee",
"media": "WiFi",
"source": "PrimaryAP"
},

{
"IP": "192.168.1.89",
"MAC": "B4:AE:2B:DE:2E:65",
"name": "DESKTOP-OHAA171",
"media": "WiFi",
"source": "PrimaryAP"
},

{
"IP": "192.168.1.83",
"MAC": "80:5A:04:CF:F6:B0",
"name": "android-977bd30a6e9cefc5",
"media": "WiFi",
"source": "PrimaryAP"
},

{}
],
"count": 3
},


"end":""

}
,
"fota": {
"fwupdater": {
"available":false,



"error":false,

"state":"NoNewFw",





"end": ""
}
}
,

"failover": {



"supported":true,






"end": ""
},


"eventlog": {



"end":0
}
,
"ui": {
"serverDaysLeftHide":false,
"promptActivation":true,


"end":0
}




,"accesscontrol": {

"nlpc": {




"end":0
},


"blocksites": {





"end":0
},


"schedulerBlockingActive":false,


"end":0
}




,"ready": {
"shareSupported":false,

"cloudSupported":false,


"deviceShare": {




"extMediaSupported":true,






"end": 0
},

"cloud": {

"end": 0
}
}


,"mediaserver": {




"end": 0
}



}
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