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Forum Discussion
Nighthawk MR1100 from Telstra Firmware "Invalid Update File. Error Code 16"
Hi, like many other users, I too have lost Data Information since updating the firmware to NTG9X50C_12.06.02.00.
I have tried to roll back the firmware and upload the fix suggested with Firmware fi...
May I ask the origin of this update file ?
- Hi Teejay74,
The origin of the file is from this community. In another string of messages. It was to correct the data usage issue.
Link below:
https://kb.netgear.com/000055962/Why-can-t-I-see-data-usage-on-my-Telstra-Nighthawk-M1
Thanks.The router is the MR1100-1TLAUS model?
Not sure if relevant, was the downloaded file processed somehow and the .spk extension removed? The KB does show the file name as "MR1100-1TLAUS_23113199_NTG9x50C_10.25.01.01_00_TELSTRA_03.22.secc.spk".
HI, No the .spk extension is there.
If you know of another link to the file we need, can you please let us know. Yes this is for the Terlstra Australia version of this product.
Hi All,
Please call Telstra and have them check if the device reached the billing server. If you got a confirmation from them, please PM me your device IMEI.
Regards,
Blanca
Community Team
- Hi, just checking here with Telstra. Is this a billing or Tech Support area question? And what exactly am I asking them?
If it is reaching them, what is the fix?
