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Forum Discussion

csalter430's avatar
csalter430
Aspirant
Sep 12, 2019

nighthawk mr1100 rebooting

i have the mr1100 and i cant get it to stop rebooting i've changed charge blocks and cables tried battery in and out nothing works any suggestions 
Oxygene's avatar
Oxygene
Apprentice
Sep 13, 2019

With or without battery? I have the same issue without battery. They say you must have at least 5V 2.4A charger plus quality cables.

I hate Netgear for ignoring the issues like charging the battery and so on... once you buy you are ignored...

  • Troxter's avatar
    Troxter
    Aspirant
    Sep 19, 2019

    Mine just started rebooting last week. Makes it real hard to game. My firmware is NTG9X50C_12.05.05.00. AT&T sim card. Not sure how often, but seems like every 30 minutes to every hour. I am 1 month out of my warranty period; but any help would be greatly appreciated.

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Sep 22, 2019

      Hi Troxter

       

      Please provide the requested information above. 

       

      Regards, 
      Blanca 
      Community Team

      • Troxter's avatar
        Troxter
        Aspirant
        Sep 22, 2019

        I spoke with support last night, they have all the information on my file. I was told that it is a firmware issue and netgear is working to resolve the problem. Thank you for reaching out.

  • csalter430's avatar
    csalter430
    Aspirant
    Sep 24, 2019
    It does it both ways and I've tried with quick Chargers with smart ID and quality cables seems to work for awhile then starts again