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Forum Discussion
Nighthawk MR1100 Rebooting
I've seen previous discussions about this issue of the MR1100 rebooting. I purchased my unit from AT&T. I am on my second replacement in 3 weeks and I'm having the same issue. The firmware is up to date (NTG9X50C_12.06.39.00). I've received a new SIM card. Still random rebooting with and without the battery. I ordered a back up battery from Amazon as the Netgear site does not have the battery available.
I have my iPad connect to it. The unit has rebooted when I wasn't even using the iPad. I've had email communications with Netgear and the reps aren't claiming fault to my issues but rather pushing off on AT&T. They've provided 3 different units (the original purchase and 2 replacements) and they all have the same issue. This is frustrating. What is the remedy?
1 Reply
Netgear has set up a community forum specifically for the Mobile Router products. Most of the people who watch that forum are more likely to have experience with Mobile (AC, L and M series) routers. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
