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stabo's avatar
stabo
Follower
May 26, 2021

Nighthawk MR1100

Hello all,

 

I added a TP-link ethernet-switch to my Nighthawk MR1100-100 and since then it seems to lose connection to the internet occasionally (every other day or so). I cannot see on the router display that it has lost connection but this must be the case. After a shut-down and restart it works again.

 

Since the router is used in a summer house with smart-home systems for temperature control etc, it will be annoying if the problem continues. It should be noticed that this has occurred twice during a four day period and I am not sure if it will happen again.

 

Any ideas how to handle the problem is highly appreciated.

 

Best regards,

stabo

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 27, 2021

    Hi stabo

     

    Welcome to NETGEAR Community!

     

    Is this an unmanaged or a managed switch? 

     

    Please check if Ethernet Standby if it set to disabled. Here's how: Access M1 Settings page > Settings > Setup > Mobile Router Setup > Ethernet Standby (disabled or 2 minutes) > Apply 

     

    Regards,
    Blanca
    Community Team