Forum Discussion

Initiate

Apr 20, 2020

Solved

Nighthawk MR2100 M2 - Firmware no longer updating

Hi, My MR2100 last checked for a firmware update on 5/11/19 and is currently on NTGX24_10.16.03.00 When I press the "check for update" it just sits "checking" for ever and never completes. ...

btromsdorf
Aug 25, 2020
THX John - good hint!

I tried updating when Data Offloading was on LAN so NTP would go thru... and that worked!

THX

BJ

Justin_Smith

Initiate

Apr 22, 2020

I am in the UK and it's an EE sim in there :)

JohnPeng

NETGEAR Expert

Apr 22, 2020

Justin_Smith wrote:

I am in the UK and it's an EE sim in there :)

It has been confirmed by one of EE UK customers that after he switch to another network, his device can be upgraded successfully.

We are working with EE UK to resolve the issue.

Thanks

SluckP2
Aspirant
May 17, 2020
I have the same problem in germany with the provider german telekom.
If I switch to Ethernet via offloading the update is greyed out.
Using the broadband will endlessly scan for a new firmware.

Best regards,
Nils
- SluckP2
  Aspirant
  May 17, 2020
  Workaround:
  The scan is working if the provider connection has been established and afterwards the offloading via Ethernet will be enabled.
  
  Best regards,
  Nils
- btromsdorf
  Tutor
  Jul 18, 2020
  I have the exact same problem with Deutsche Telekom Germany... just hangs when Intranet to update.
  - Blanca_O
    NETGEAR Employee Retired
    Jul 24, 2020
    Hi btromsdorf
    
    I have sent you a message. Please check your inbox.
    
    Regards,
    Blanca
    Community Team