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Forum Discussion
Nath-Aus
Mar 05, 2024Aspirant
Nighthawk MR5100 disconnected Telstra exhausted support
Sku is MR5100-1TLAUS Device is unlocked, was working but somehow a voice sim was placed into the device, sim has since been removed and a brand new sim that was only activated todat as a data only ...
Mike-Aus
May 19, 2024Tutor
Have you tried resetting to Factory Defaults?
- netflashAug 27, 2024Aspirant
Just spent about 30 mins with Netgear and another 45 mins with Telstra over the phones.
Facing the same issue.
Netgear declined support stating that as the devices was bought from Telstra - Telstra needs to provide support.
Telstra (business division) initially had pointed finger to Netgear but when I declined to go in circles I was advised to get into a retail shop with this issue.
I'll get some time to do that next week and report here if any luck.