NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

raduab's avatar
raduab
Follower
Nov 03, 2024

Nighthawk MR5200 keeps restarting

My router stopped responding recently. I performed multiple resets, and it would load but restart itself after about 10 seconds. I have done a complete factory reset and removed the SIM card to no avail. I have the model.json file taken from the web interface while the router was responsive. However, I couldn't attach it here since the web interface doesn't allow this type of file to be attached.

1 Reply

  • mabubilal's avatar
    mabubilal
    Aspirant
    Nov 05, 2024

    Since resets haven't worked, it could be a firmware or hardware issue. Try contacting Netgear support with the model.json file for further help. They may assist with a firmware update or replacement if it's under warranty.