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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
MR5200 = M5:
Setup1
SimCard NOS Portugal in M5 = some smartphones and tablets can connect to M5wifi, some cannot.
Setup2
Same SimCard in a tablet + M5 dataOffloading enabled = M5 redistributes the tabletWifi = now M5wifi.
The devices which could not connect in setup1 connect now successfully to M5wifi.
Why? Thank you for helpfull informations :-) chris
TUXonTheRoad wrote:
MR5200 = M5:
Setup1
SimCard NOS Portugal in M5 = some smartphones and tablets can connect to M5wifi, some cannot.
Setup2
Same SimCard in a tablet + M5 dataOffloading enabled = M5 redistributes the tabletWifi = now M5wifi.
The devices which could not connect in setup1 connect now successfully to M5wifi.
Why? Thank you for helpfull informations :-) chris
Thanks for reporteing the issue to us.
Could you please advise the WiFi client brands and medels? We can check on this.
Regards
Samsung Galaxy Tab S7+ 5G SM-T976B
wifi: WPA2-Personal, 2.4ghzNetgear MR5200 Nighthawk M5, H/W: 1.3, SN 6B2617WJ00E6A
wifi: WPA2 Personal AES, 2.4ghz
channel auto, standy disabled, range short, 2.4G: HT20, 5G: VHT80Clients with problems in setup1:
- iPhone11 MHDG3ZD/A iOS 15.1
- iPad 5.generation MP2H2TY/A iOS 14.8.1