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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
jslcom wrote:
Hello all,
I've been using my MR5200 for several months and it's been pretty good. I recently tried using the data offloading feature, but it seems to have a quirk that affects my use case. I have successfully configured data offloading via Ethernet, but when the Ethernet connectivity goes away, the MR5200 does not switch back to mobile broadband. Just to be clear, the Ethernet PHY connection is still up, but the gateway is no longer reachable. If I physically unplug the Ethernet cable, the MR5200 will properly switch to mobile broadband, but apparently it will never switch unless the hardware PHY link is broken. I experimented with short DHCP lease times (such as two minutes) to see if the router would figure out that it no longer had a connection when the lease expired. Nope! It just keeps trying anyway.
Interestingly, when the Ethernet gateway stops responding, the MR5200 does send ICMP host unreachble messages back to the client, and even more interestingly, after the DHCP lease expires, the MR5200 begins sending ICMP net unreachable messages (instead of host unreachable messages). So the MR5200 obviously knows that it no longer has a gateway to offload to, but it doesn't care as long as the PHY is up. I would call this brain dead behavior on the part of the MR5200, and perhaps also on the part of the embedded developers who implemented the MR5200 data offloading feature.
Can I someday expect a product firmware update to address this issue?
Thanks for the detailed analysis! Definitely, it will help us to find the solution for this WAN port stability issue as reported in another thread on this topic.
I got myself a 5200 because my M2's work flawlessly for 2 years.
I am having the following issue. Which does not exist with the M2's.
Using Swisscom as a provider here in CH with a public IP adress, My router is assigned the adress 178.x.x.x as shown in the first image below. Strangely enough the unit reports a private IP which comes from nowhere as shown in second image. The M5 is on latest FW 12_0412_00.
What is worse, when using IP Passthrough, the private adress is forwarded!!!
Swisscom provided public IP
Any input is appreciated
Erik
Solved.
Problem was on my end with the wrong APN settings