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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
I can tell you are located at a cell edge based on the signal level shown on your device.
The device handover between 5G and WCDMA is controlled by the network based on the signal level reported by the device. You can try to move your device to find a better location.
In my home, I got the issue as you reported here. Power cycle or factory reset the device may make the device gets on 5G network. If the device falls back to WCDMA, it may stuck in 3G.
Please try set the device to LTA All in Badn Region and check whether you can get on LTE only network at your location.
Thanks
steveXXX wrote:
Hello,
I have had my MR5200 for several weeks now and I LOVE it!
When it works, it works very well:
If I believe one of the apps on my phone, this is from a 100Mbps cell.
When working the status page shows:
Unfortunately anywhere from 10 minutes to several days it goes into this state, and the network no longer works:
Doing a "Reset" doesn't seem to clear it, but a complete "Shutdown" followed by a power cycle (10 seconds off) does.
tia,
Steve
JohnPeng wrote:I can tell you are located at a cell edge based on the signal level shown on your device.
The device handover between 5G and WCDMA is controlled by the network based on the signal level reported by the device. You can try to move your device to find a better location.
In my home, I got the issue as you reported here. Power cycle or factory reset the device may make the device gets on 5G network. If the device falls back to WCDMA, it may stuck in 3G.
Please try set the device to LTA All in Badn Region and check whether you can get on LTE only network at your location.
On its own, the M5 is little better than my phone, about 5-10 Mbps downloads.
After I added a: "MIMO 4G/5G Log Periodic Antenna Kit by Waveform"
my downloads increased dramatically to 60-90 Mbps!
I just set the Cellular value to: "LTE and NR5G", getting my faster downloads back.
Will this setting prevent the M5 from falling back to WCDMA and getting stuck in 3G?
tia,
Steve
On its own, the M5 is little better than my phone, about 5-10 Mbps downloads.
After I added a: "MIMO 4G/5G Log Periodic Antenna Kit by Waveform"
my downloads increased dramatically to 60-90 Mbps!
I just set the Cellular value to: "LTE and NR5G", getting my faster downloads back.
Will this setting prevent the M5 from falling back to WCDMA and getting stuck in 3G?
tia,
Steve
Yes. Set to LTE and NR5G will prevent the device from falling back to 3G. The drawback for this setting is that if you lose coverage for LTE and 5G, the device will stuck in Searching.