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Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
JohnPeng
Feb 15, 2022NETGEAR Expert
kristopher_d wrote:
This is a patently false statement.
I have a BYOD plan.T-Mobile has confirmed that their sim cards are not blocking the device.
Please chek your online account and let us know your plan info. We can help to check whether your SIM is blocked by T-Mo or not.
kristopher_d
Feb 15, 2022Tutor
100GB Mobile Internet for 5G devices TE
- JohnPengFeb 15, 2022NETGEAR Expert
kristopher_d wrote:
100GB Mobile Internet for 5G devices TE
Please provide the SoC number following the descriptions.
Thanks