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Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
AKEEL
Mar 03, 2022Aspirant
Hi There,
We purchased two 5G MR5200 model and we're experiencing a major issue of the internet traffic getting blocked when connecting the router to any Cisco switch port and squid server!
We tried to investigate the issue with no success, we can ping the M5 router but we can't ping or access the internet as it's getting blocked somehow. We tried 4G TP-LINK / Huawei routers and we don't face this issue at all, everything is going well. If we connect the M5 router directly to any PC it will work fine but not the other way around.
We're not sure exactly what's the source of this issue .. we hope someone can support us with a solution to this major problem.