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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
Just unpacked and set it up just enough to get here on my Mac.
I intend on doing a lot of streaming/ OS updates/ downloads, as I have been before this device.
AT&T service
I am fumbling with the settings and I am finding the online and paper docs incomplete and misleading.
I downloaded Nighthawk app for my iPhone. It wanted me to scan the QR Code. I didn't find it.
Soooo I went with the manual setup and it is now telling me "Router Not Supported"
And the same screen wanted me to download an ancient (obsolete?) Netgear app.
I bought this thing to replace my wired 'net service because the next available repair appointment was a bit over a week away.
Just wondering what it will take to get comfortable with GOOD setup directions.
For MR5200, you can use TouchUI to set up the device or log in to WebUI to set up the device. You can refer to QSG for a quick reference.
The Nighthawk App is for Netgear Nighthawk router, which is not compatible with MR5200.
Please check you AT&T APN is set up correct. There are 3 options.
Broadband - For LTE plan
nrbroadband - For 5G plan
There is another one for FirstNet SIM. If you need it, I can help to check.
Please let me know if you have any other issues.
Thanks
On my android I use the Netgear Mobile App with my MR5200, works great!
Netgear Mobile App on Android works fine with MR5200. But the app currently doesn't support latest iOs versions. So the APP can't be used on the latest Iphones.
Thanks