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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
@ ChristineT
1. I am experiencing random wifi drop-outs.
2. I am experiencing random Cell drop-outs.
3. I might have reboot issue --- as I have tried running the device with and without the battery and have fumbled with the screen and power button several times. I am concerned about having to choose either a manual restart OR abusing my battery by leaving it installed to ride power bumps.
Knighthawk M5
Hardware V 1.0
GUI V MR5200-100EUS_04.02.196.00
Firmware V NTGX55_12.04.10.01
Modem V MPSS.HI.20.c3.5-00010-SDX55_CPEALL_PACK-1.403198.3
PRI V 02.02
I am trying to replace my DSL service with this.
Mac OS Monterey V 12.2.1
AT&T Elite Unlimited Service
It might be ATT. I found I am losing my DNS choices and some of my ‘net software just doesn’t get out there.
I also discovered that my unlimited data plan excludes this device —- 😤
I am returning the device to Amazon.
Oldguy99 wrote:
It might be ATT. I found I am losing my DNS choices and some of my ‘net software just doesn’t get out there.
I also discovered that my unlimited data plan excludes this device —- 😤
I am returning the device to Amazon.
Where did you get the AT&T SIM card? Was it for your phone plan?
Thanks
John
I went to my local ATT store so I could have it up and running later that evening, when the knighthawk was delivered.
Oldguy99 wrote:It might be ATT. I found I am losing my DNS choices and some of my ‘net software just doesn’t get out there.
I also discovered that my unlimited data plan excludes this device —- 😤
I am returning the device to Amazon.
Hi, from what we learned from an AT&T store today, the Elite Unlimited plan can only be used on phone devices. Non-phone devices will not have Internet access with this plan.