NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
dpcheng
Apr 29, 2022Star
I have been using the Nighthawk M5 for two months and experiencing a frequent 4G LTE fallback to 3G H+ this month.
Sometimes it will revert back to 4G LTE but most of the time it needed a reboot.
Setting the band to 4G and 5G will result in network searching and unable to connect.
Is there a way around this?
Sometimes it will revert back to 4G LTE but most of the time it needed a reboot.
Setting the band to 4G and 5G will result in network searching and unable to connect.
Is there a way around this?
- steveXXXApr 29, 2022Apprentice
I've had this issue since I bought my M5 several months back. I wrote a program to monitor
it once per minute. Summarized output from lat 24 hours:
$ grep considered log ##### cell 97602709 is considered good ##### cell 97602568 is considered good ##### cell 97602709 is considered good ##### cell 97602568 is considered good ##### cell 97602709 is considered good ##### cell 97602568 is considered good ##### cell 97602709 is considered good ##### cell 97602568 is considered good ##### cell 97602709 is considered good ##### cell 97602568 is considered good ##### cell 97602709 is considered good ##### cell 97602568 is considered good ##### cell 97602577 is considered bad
It will stay on this bad cell indefinitely, until I reboot:
07:22 > cell changed from 97602577 to 97602568 ##### cell 97602568 is considered good ##### reboot detected @ April 29 2022, 7:23:04am MDT
Speedtest, before reboot:
After reboot (ie good cell again):
- dpchengApr 30, 2022StarAlthough the login and password for the APN are blank, setting the APN authentication to PAP or CHAP seemed to have solved the problem of frequent disconnection and unable to reconnect.
The M5 automatically showed asterisks for the password which was blank when the setting was NONE.- steveXXXMay 02, 2022Apprentice
dpcheng wrote:
Although the login and password for the APN are blank, setting the APN authentication to PAP or CHAP seemed to have solved the problem of frequent disconnection and unable to reconnect.
The M5 automatically showed asterisks for the password which was blank when the setting was NONE.Tried this, no joy..
------
rylos,
By "script", are you referring to my posted outputs 2 posts back?
It's straight C, compiled for a PI3. It makes use of this web URL:
Punch that into your web browser and you'll get a rather detailed JSON dump of
the devices current state.
I could bundle the code together into a tarball if there is any interest.
- rylosMay 02, 2022Star
Nice script! Is it in python?
Can you mind to share it? Will be usefull until (and IF) netgear will fix this expensive "thing".
Thank you in advance