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ChristineT's avatar
ChristineT
Administrator
Dec 07, 2021
Solved

Nighthawk MR5200 (M5) - We need your feedback!

Good day Nighthawk Community,   I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
  • flyingtotoro's avatar
    flyingtotoro
    Nov 03, 2022

    Hi,

    maybe it is possible to also help with the issue we experience.

    We own two MR5200, let's call one "old" and the other one "new".

    We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.

    So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.

    So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.

    When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.

    JohnPengcould you take a look at the model.json stats if we upload them?

    Many thanks in advance!

steveXXX's avatar
steveXXX
Apprentice
Apr 29, 2022

I've had this issue since I bought my M5 several months back. I wrote a program to monitor

it once per minute.  Summarized output from lat 24 hours:

$ grep considered log
##### cell 97602709 is considered good
##### cell 97602568 is considered good
##### cell 97602709 is considered good
##### cell 97602568 is considered good
##### cell 97602709 is considered good
##### cell 97602568 is considered good
##### cell 97602709 is considered good
##### cell 97602568 is considered good
##### cell 97602709 is considered good
##### cell 97602568 is considered good
##### cell 97602709 is considered good
##### cell 97602568 is considered good
##### cell 97602577 is considered bad

It will stay on this bad cell indefinitely, until I reboot:

07:22 > cell changed from 97602577 to 97602568
##### cell 97602568 is considered good
##### reboot detected @ April 29 2022,  7:23:04am MDT

 

Speedtest, before reboot:

After reboot (ie good cell again):

 

dpcheng's avatar
dpcheng
Star
Apr 30, 2022
Although the login and password for the APN are blank, setting the APN authentication to PAP or CHAP seemed to have solved the problem of frequent disconnection and unable to reconnect.
The M5 automatically showed asterisks for the password which was blank when the setting was NONE.
  • steveXXX's avatar
    steveXXX
    Apprentice
    May 02, 2022
    dpcheng wrote:
    Although the login and password for the APN are blank, setting the APN authentication to PAP or CHAP seemed to have solved the problem of frequent disconnection and unable to reconnect.
    The M5 automatically showed asterisks for the password which was blank when the setting was NONE.

    Tried this, no joy..

    ------

    rylos,

    By "script", are you referring to my posted outputs 2 posts back?

    It's straight C, compiled for a PI3.  It makes use of this web URL:

    http://192.168.1.1/model.json

    Punch that into your web browser and you'll get a rather detailed JSON dump of

    the devices current state.

    I could bundle the code together into a tarball if there is any interest.

     

    • steveXXX's avatar
      steveXXX
      Apprentice
      May 02, 2022

      This might be useful  for some:

      It is possible to use AT commands on the Mx series over a telnet session to port 5510. Instructions are here:

      https://mt-tech.fi/en/enable-manual-band-selection-on-netgear-mr1100/

      These are for an MR1100, but setup of telnet is the important part to understand.

      You can get a list of supported AT commands from the command AT+CLAC

       

      $ telnet 192.168.1.1 5510
      Trying 192.168.1.1...
      Connected to 192.168.1.1.
      Escape character is '^]'.
      AT+CLAC
      AT+CLAC
      &C

      ...

      !gstatus

      !gstatus5g

      ...

       

      ------------

      AT!gstatus
      at!gstatus

      Current Time: 54248 Mode: Online
      System Mode: LTE B30 PS State: 5GSUB6
      EMM state: Registered
      RRC state: Connected

      PCC:
      LTE band: LTE B30
      LTE bw: 10 MHz
      LTE Rx chan: 9820
      RSSI (dBm): -76.4
      RSRP (dBm): -105.5
      RSRQ (dBm): -13.3
      Tx Power (dBm): 22
      LTE Cell ID: xxxx2709
      Physical Cell ID: 94
      TAC: 38417

      OK

      ---------------

      AT!gstatus5g
      at!gstatus5g

      Current Time: 54330
      Power Mode: Online
      PS State: 5GSUB6

      SIGNAL INFO:
      LTE RSSI (dBm): -76
      LTE RSRP (dBm): -105
      LTE RSRQ (dB): -14
      LTE SNR (dB): 13.8

      BAND INFO (Total 1 lists):

      BAND LIST 1:
      LTE band: 30
      LTE channel: 9820
      LTE bandwidth: 10 MHz

       

       

      OK

    • dpcheng's avatar
      dpcheng
      Star
      May 02, 2022
      APN or Access Point Name is a gateway between the mobile network and computer network.
      Username and Password – Username and Password is used to validate the point-to-point connection between the mobile network provider and the modem (the M5 or mobile device) that is using its network.
      Authentication Type – The authentication type specifies the security protocol to be used for sending your username and password to the server to establish a network connection. The supported protocols are PAP(Password Authentication Protocol) and CHAP(Challenge Handshake Authentication Protocol). Incorrect values will result in failed connection and network searching.
      Here are the APN settings of the more common carriers:
      Verizon APN settings
      APN: internet
      Proxy: <Not Set>
      Port: <Not Set>
      Username: <Not Set>
      Password: <Not Set>
      Server: <Not Set>
      MMSC: http://mms.vtext.com/servlets/mms
      MMS proxy: <Not Set>
      MMS port: 80
      MCC: 310
      MNC: Will differ in different regions, for instance 012
      Authentication type: <Not Set>
      APN type: <Not Set> or Internet + MMS
      APN Protocol: <Default>
      Bearer: <Not Set>

      T-Mobile APN settings
      APN: epc.tmobile.com, or fast.tmobile.com (LTE)
      Proxy: <Not Set>
      Port: <Not Set>
      Username: <Not Set>
      Password: <Not Set>
      Server: wap.voicestream.com
      MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
      MMS proxy: 216.155.165.50
      MMS port: <Not Set>
      MCC: 310
      MNC: Will differ in different regions, for instance 260
      Authentication type: <Not Set>
      APN type: <Not Set> or Internet + MMS
      APN Protocol: IPv4
      Bearer: <Not Set>

      Boost Mobile APN settings
      APN: Boost_Mobile
      Proxy: <Not Set>
      Port: <Not Set>
      User Name: Boost_Mobile
      Password:
      Server:
      MMSC: http://mm.myboostmobile.com
      MMS Proxy: 68.28.31.7
      MMS Port: 80
      MCC: 311
      MNC: Will differ in different regions, for instance 870
      Authentication type: <Not Set>
      APN type: default,admin,fota,mms,supl,hipri
      APN Protocol: <Not Set>
      Bearer: <Not Set>

      US Cellular APN settings
      APN: internet
      Proxy: <Not Set>
      Port: <Not Set>
      Username: yourMSID@uscc.net
      Password: your MSID
      Server: wap.voicestream.com
      MMSC: http://mmsc1.uscc.net/mmsc/mms
      MMS proxy: blank
      MMS port: 80
      MCC: 310
      MNC: Will differ in different regions, for instance 120
      Authentication type: <Not Set>
      APN type: <Not Set> or Internet + MMS
      APN Protocol: iPv4
      Bearer: <Not Set>

      AT&T APN Settings Name: ATT
      APN: phone
      Proxy: <Not Set>
      Port: <Not Set>
      Username: <Not Set>
      Password: <Not Set>
      Server: <Not Set>
      MMSC: http://mmsc.mobile.att.net
      MMS proxy: proxy.mobile.att.net
      MMS port: 80
      MCC: 310
      MNC: Will differ in different regions,for instance 410
      Authentication type: <Not Set>
      APN type: default,supl,mms,hipri
      APN Protocol: IPv4
      Bearer: <Not Set>

      Sprint APN settings
      APN: cinet.spcs
      Proxy: <Not Set>
      Port: <Not Set>
      Username: yourMSID@uscc.net
      Password: your MSID
      Server: wap.voicestream.com
      MMSC: http://mmsc1.uscc.net/mmsc/mms
      MMS proxy: 68.28.31.7
      MMS port: <Not Set>
      MCC: 234
      MNC: Will differ in different regions,for instance 15
      Authentication type: <Not Set>
      APN type: <Not Set>
      APN Protocol: iPv4
      Bearer: <Not Set>

      Virgin Mobile APN settings
      APN: Sprint
      Proxy: <Not Set>
      Port: <Not Set>
      Username: <Not Set>
      Password: <Not Set>
      Server: <Not Set>
      MMSC: http://mmsc.vmobl.com:8080/mms?
      MMS proxy: 205.239.233.136
      MMS port: 81
      MCC: 310
      MNC: <Not Set>
      Authentication type: <Not Set>
      APN type: default,supl,mms
      APN Protocol: iPv4
      Bearer: <Not Set>

      In my case, the mobile carrier is 3
      Username: <Not Set> (blank)
      Password: <Not Set> (blank)
      Authentication: PAP
      Although both username and password is blank, setting Authentication to NONE resulted in mobile network disconnection, failed dial-up reconnection and network searching.