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ChristineT's avatar
ChristineT
Administrator
Dec 07, 2021
Solved

Nighthawk MR5200 (M5) - We need your feedback!

Good day Nighthawk Community,   I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
  • flyingtotoro's avatar
    flyingtotoro
    Nov 03, 2022

    Hi,

    maybe it is possible to also help with the issue we experience.

    We own two MR5200, let's call one "old" and the other one "new".

    We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.

    So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.

    So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.

    When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.

    JohnPengcould you take a look at the model.json stats if we upload them?

    Many thanks in advance!

townjo's avatar
townjo
Aspirant
Aug 07, 2022

Hi ChristineT

I have just purchased a Nighthawk #MR5200 and am trying to use the NetGear Mobile app to login the admin account.  I have entered 'admin' as the username and the password as displayed on the label under the battery. It starts authenticating then returns to the login screen again.

 

Any ideas?

 

 

michaelkenward's avatar
michaelkenward
Guru
Aug 07, 2022
townjo wrote:

 

I have just purchased a Nighthawk #MR5200 and am trying to use the NetGear Mobile app to login the admin account.  I have entered 'admin' as the username and the password as displayed on the label under the battery. It starts authenticating then returns to the login screen again.

 

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