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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
JazzCatGab wrote:
My Nighthawk MR5200 (M5) has become effectively useless. It's unable to hold and maintain an RSRP value. When it does, it has a Network status of: 5GSUB6 (if that helps). The mobile app is unable to get a connection because the RSRP fluctuates too quickly for it to do so.
Per the suggestions on this site, I've set the 2.4 and 5 GHz to the same WiFi Name and WiFi Password; WiFi Standby to Never; and WiFi Range to Long.
Please advise of other things to try.
Firmware version: NTGX55_12.04.10.01
Firmware Build Date: 2021/08/30
Looks like you are using MR5200-100NAS.
The issue seem related to your data connection to your service provider. Could you please do a factory reset and start over again.
After that, please capture a model.json file and send it to me via private message.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks
John
im having a similar issue as previously posted, but the mr5200 randomly will connect to the data service, but then is unable to again for a random amount of time... and stays in searching. this happens with both of my sim cards from tmobile and att. The firstnet sim will never connect, but all three will instantly connect in the mr6500.
definitely an issue with the mr5200 as all three carriers have no reason to block mine.