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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
I have the M5 and have tried 2 different carriers in Australia. I am getting a mobile network signal however no matter what I try I'm having the unit showing data disconnected. I have done a factory reset and double checked all settings. I'm about to send the modem back under warranty as I have no idea what else to try. Thanks
- The M5 probably not detecting your access point name, APN settings, try set it manually.
For Vodafone, set
Name Vodafone Internet
APN live.vodafone.com
For Telstra, set
Name Telstra Telstra
APN telstra.iph
For Optus, set
Name: Optus Yes Internet
APN: yesinterneti agree with you - the fella there in aussieland should recheck his APN. its also possible that the carriers there require the actual imei number so that the service will actually connect to the hotspot.
Tried the suggested settings on both Optus and Telstra sim cards with no luck. Have done factory reset and spent about 2hrs with Telstra tech trying to work it out the other day so I think all that's left is to return it under warranty.