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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
I'm Glad to see this post!!
I literally just bought one the other day and received it! then ended up having to buy an ID Mobile sim (18/month for unlimited data), I thought I could use wifi calling and put my phone's sim card in it, but it turns out you need your sim in your phone for it to "Authorise" the Wifi Calling 🙄
I was really happy that the sim activated fairly quickly! But... I took it home (was still working when I got home) After setting up the device for remote company working (SSID: TmacTrading Corporate (2.5 and 5G) wifi' networks) and a guest wifi network (TmacTrading Public) Also had to add the APN for iD Mobile:
name: iD
APN: id
Then I backed up the settings as I am planning upgrading my Huawie 4G router with one of these MR5200's as well.
Then I set it up as my current 4G Wifi routers configuration Everything connected up great without having to re-enter wifi details. Then I backed that up too! so now I can quickly restore the settings to the new device when I have the funds to get the other one.
Then I decided to unplug my POE network switch from my Huawie device and the Xpol -01 external Antenna to the Ts9 ports with addaptors I got. Everything worked great (after rebooting the switch, raspberry pi and Yealink T58A IP phone to refresh IP Addresses)
The problem is after disconnecting the External Antenna!! it no longer connects to iD Mobile!! it doesn't even see the network! It sees the 3 Network but will not connect to it even though 3 is the Parent Network that iD Mobile runs off of!
If I connect the External Antenna back to the MR5200 it connects to the iD mobile network no issues!!
I then tried the 3 Sim without the external antenna! Same issue! it will not see the 3's network but lists iD Mobiles network instead!!
Then I though let me select the 3's Apns!
3internet
three.co.uk
to no avail!
So my feedback is to allow us access to way more settings!! such as enabling or disabling the Internal / external antennas (something the Huawie B535 has)
Also it would be handy to have a DHCP Table! we have port forwarding... but it's useless without static routing or some form of ability to set reserved IP address for devices based on Mac Address. (I will need this for when I upgrade the B535, as I my laptop and the raspberry pi on reserved IP addresses for VNC viewer/server)
Kind of pissed off that I rushed to get one and it lasted all but 5 hours and is now rendered useless as I now need possibly buy and cart round an external antenna!
Hoping it's not a hardware fault!
TmacTradingLtd wrote:
The problem is after disconnecting the External Antenna!! it no longer connects to iD Mobile!! it doesn't even see the network! It sees the 3 Network but will not connect to it even though 3 is the Parent Network that iD Mobile runs off of!
If I connect the External Antenna back to the MR5200 it connects to the iD mobile network no issues!!
I then tried the 3 Sim without the external antenna! Same issue! it will not see the 3's network but lists iD Mobiles network instead!!
Then I though let me select the 3's Apns!
3internet
three.co.uk
to no avail
After doing some extensive playing around in all the settings!!! I turned on my Huawie's internal antenna (to keep it connected to 3's network - it's normally set to exclusively use the external antenna). I then plugged in the external antenna to the Netgear Nighthawk M5 and got the network connection back! I then plugged in an ethernet connection to my laptop and connected to the web page 192.168.1.1 and set the timezone manually and also set it to all bands, since the 4G signal seems to be dropping a lot with the device!
Now it seems to be connecting to the network after rebooting without the need for the external antenna to get it on the network!
It makes sense! since when I was working at a company that provided IT service to the Met Police, If your computer's clock was not correct, it would refuse your connection to the network!
It now seems to be working! It does still sometimes take a wile to connect but it's working much more reliably with the timezone set manually!
- Interesting about the time, but why would using an external antenna override the time issue,
I left mine off all night after connecting yesterday several times and it’s back to searching again. - I can confirm that after switching to manual time nothing different happens. The hotspot is still searching.
Only plugging in an antenna will solve it.Yeh it soon after disconnected after and I had to reconnect. However, touch wood it's been behaving today!! I went to a Cafe in 5G coverage and downloaded over 200GB worth of games on my Steam Library! Was getting an average of 100Mbps down on the Steam window and was playing Minecraft on a server at the same time. I checked the Steam downloads page and my downloads peaked at 152.5Mbps! My brothers Fibre connection gets about 100Mbps! So I'm glad with my choice! just wish 3 would hurry up and put masts up so I can get 5G just 2 miles away from the cafe. I'm stuck on 4G and currently getting 3Mbps down with an external antenna on my Huawie B535 although, my 5G M5 is getting 6-7Mbps without an external antenna! So things are looking good once the 5G roll out is complete.
I'd like to suggest another feature to be added! to select a NTP server for the Time setting! My clock on my device an hour slow because it's not accounting for the DST. Not a major issue though.
I am keeping my device on 100% of the time for now as I fear if I switch it off or shut it down, I'll need to revive it with an external antenna- That’s great… 12 hours on and it still is searching.
Meanwhile, the mr6500 hasn’t lost connection yet.