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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
TmacTradingLtd wrote:
The problem is after disconnecting the External Antenna!! it no longer connects to iD Mobile!! it doesn't even see the network! It sees the 3 Network but will not connect to it even though 3 is the Parent Network that iD Mobile runs off of!
If I connect the External Antenna back to the MR5200 it connects to the iD mobile network no issues!!
I then tried the 3 Sim without the external antenna! Same issue! it will not see the 3's network but lists iD Mobiles network instead!!
Then I though let me select the 3's Apns!
3internet
three.co.uk
to no avail
After doing some extensive playing around in all the settings!!! I turned on my Huawie's internal antenna (to keep it connected to 3's network - it's normally set to exclusively use the external antenna). I then plugged in the external antenna to the Netgear Nighthawk M5 and got the network connection back! I then plugged in an ethernet connection to my laptop and connected to the web page 192.168.1.1 and set the timezone manually and also set it to all bands, since the 4G signal seems to be dropping a lot with the device!
Now it seems to be connecting to the network after rebooting without the need for the external antenna to get it on the network!
It makes sense! since when I was working at a company that provided IT service to the Met Police, If your computer's clock was not correct, it would refuse your connection to the network!
It now seems to be working! It does still sometimes take a wile to connect but it's working much more reliably with the timezone set manually!
Interesting about the time, but why would using an external antenna override the time issue,
I left mine off all night after connecting yesterday several times and it’s back to searching again.
I left mine off all night after connecting yesterday several times and it’s back to searching again.