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Solved
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
I can confirm that after switching to manual time nothing different happens. The hotspot is still searching.
Only plugging in an antenna will solve it.
Only plugging in an antenna will solve it.
Yeh it soon after disconnected after and I had to reconnect. However, touch wood it's been behaving today!! I went to a Cafe in 5G coverage and downloaded over 200GB worth of games on my Steam Library! Was getting an average of 100Mbps down on the Steam window and was playing Minecraft on a server at the same time. I checked the Steam downloads page and my downloads peaked at 152.5Mbps! My brothers Fibre connection gets about 100Mbps! So I'm glad with my choice! just wish 3 would hurry up and put masts up so I can get 5G just 2 miles away from the cafe. I'm stuck on 4G and currently getting 3Mbps down with an external antenna on my Huawie B535 although, my 5G M5 is getting 6-7Mbps without an external antenna! So things are looking good once the 5G roll out is complete.
I'd like to suggest another feature to be added! to select a NTP server for the Time setting! My clock on my device an hour slow because it's not accounting for the DST. Not a major issue though.
I am keeping my device on 100% of the time for now as I fear if I switch it off or shut it down, I'll need to revive it with an external antenna
- That’s great… 12 hours on and it still is searching.
Meanwhile, the mr6500 hasn’t lost connection yet.