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Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
and now after unplugging it, it's magically working without the external antenna
- The mr5200 is clearly a dumpster fire.
I’ve had a rma for 2 weeks and support can’t even get a simple cc charge correct to exchange it… and haven’t resolved it. Seems to be working good for now on the internal antennae. Going to attempt to get as much of my Epic Games content downloaded in the next 10 hours before I have to leave for my delivery run later.
Ok I just rebooted my router a few times without the external antenna...
1st time it rebooted and searched then connected to 4G fine!
2nd time it rebooted and came back on searched said connected then went back to Searching. Weird thing is though, Laptop was still connected, and one drive was uploading files!
Connected my phone to its Wi-Fi and although the device is saying searching.... the data is working. There is also no yellow and black Exclamation sign on the screen saver screen saying data is turned off!This suggests that the issues with the latest firmware are:
Random Dropouts on the mobile network
Not Searching and / or connecting to the network, without the aid of an external antenna
Searching and finding the network but then falsely showing Searching while the data connection is fine:so, is the device doing speed tests of its own and refusing to connect to networks below a certain speed?
Ok it lasted several hours... then the connection dropped. I rebooted and again... the device failed find/connect to the network.
I ended up having to plug in the external antenna to get it working again.