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ChristineT's avatar
ChristineT
Administrator
Dec 07, 2021
Solved

Nighthawk MR5200 (M5) - We need your feedback!

Good day Nighthawk Community,   I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
  • flyingtotoro's avatar
    flyingtotoro
    Nov 03, 2022

    Hi,

    maybe it is possible to also help with the issue we experience.

    We own two MR5200, let's call one "old" and the other one "new".

    We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.

    So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.

    So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.

    When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.

    JohnPengcould you take a look at the model.json stats if we upload them?

    Many thanks in advance!

rxh's avatar
rxh
Aspirant
Nov 07, 2022

Please make it possible to obscure the wifi password on the MR5200 *wifi* page on the LCD screen.

 

Although its possible to obscure the wifi SSID and password on the LCD *home* screen, clicking through 

WiFi -> WiFi -> Wireless Network -> 

 

reveals the SSID and password in plaintext. This is a security issue if, for instance the device is left unattended in a hotel or conference room: anyone entering the room could easily discover the password and connect to the internet.

 

Thank you

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Nov 07, 2022
    rxh wrote:

    Please make it possible to obscure the wifi password on the MR5200 *wifi* page on the LCD screen.

     

    Although its possible to obscure the wifi SSID and password on the LCD *home* screen, clicking through 

    WiFi -> WiFi -> Wireless Network -> 

     

    reveals the SSID and password in plaintext. This is a security issue if, for instance the device is left unattended in a hotel or conference room: anyone entering the room could easily discover the password and connect to the internet.

     

    Thank you

    Thanks. This is a good suggestion. We will consider this.

     

     

    • nikita11's avatar
      nikita11
      Aspirant
      Nov 07, 2022

      I would like to know what should I do to solve my problem? I described my problem above. I often lose network on my router. It helps only reboot is not the first time. It also happens that the speed and stability of the Internet connection drops very much.

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Nov 07, 2022
        nikita11 wrote:

        I would like to know what should I do to solve my problem? I described my problem above. I often lose network on my router. It helps only reboot is not the first time. It also happens that the speed and stability of the Internet connection drops very much.

        Please capture a model.json file and send PM to me.

         

        - Logon to the webui (http://192.168.1.1 ) as an administrator
        - Navigate to URL http://192.168.1.1/model.json via the same browser window
        - Capture the results (by selecting all + copy) and send it back

         

        Thanks