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Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
JohnPeng
Nov 07, 2022NETGEAR Expert
Sorry. I missed your posting in May. Could you please detail your issues and provide the model.json file. Please PM the log to me.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks
Marko_
Nov 07, 2022Guide
Was this a reply to me? I'm sorry but your threading/quoting platform doesn't make it unambiguous. EDIT: see, you're not quoted above my reply, when I clicked the Reply-button.
Regards,
Marko
- JohnPengNov 07, 2022NETGEAR Expert
Marko_ wrote:
Was this a reply to me? I'm sorry but your threading/quoting platform doesn't make it unambiguous. EDIT: see, you're not quoted above my reply, when I clicked the Reply-button.
Regards,
Marko
Yes. Sorry. I just replied to you. Please provide the log and send PM to me.
Thanks
John
- Marko_Nov 07, 2022Guide
Attachment 1: Me trying to login to 192.168.1.1 (not included though, as your maximum allowed attachments is a glorious 1pc). You'll just have to imagine what that looks like I guess.
Attachment 2: Me trying to search the default credentials for the login credentials using the MR5200 router directly connected to my computer.
It took me roughly 1h to debug this for you guys, re-configuring my main router etc. managed switches included, having dozens of devices disconnected while at it. You're welcome!