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Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
DonaldF
Mar 20, 2023Aspirant
I purchased a NETGEAR Nighthawk M5 WiFi Mobile Router (MR5200) unlocked for AT&T and T-Mobile on May 10, 2022.
I acquired a nano SIM card from AT&T on May 16, 2022 and was issued a telephone number.
My intent for purchasing this product was to livestream bi-monthly meetings of an association to which I belong.
I believe that my Access Point Name and other settings for my AT&T wireless account are correct, but I have yet to be able to connect to the internet. My firmware version is NTGX55_12.04.10.01 - and it says it's up to date. I have a 25GB plan which I have not used. The only internet access i have been able to use has been my iPhone 11 and now iPhone 13 as a hotspot.
Can the community help me solve this problem?
DonaldF
dpcheng
Mar 21, 2023Star
Check whether your APN settings for AT&T.are correct,